Senior Beauty Therapist & Spa Manager

Placements24; Upington; Hybrid; ZAR 480,000 - 640,000; Full time

Benefits offered by this job

Relocation assistance may be provided

Staff discounts on spa services and on

Staff discounts on spa services and in

Comprehensive training programs

Career advancement opportunities

Beautiful and tranquil work环境

Job summary

Placements24 in Upington, Northern Cape, seeks a Senior Beauty Therapist & Spa Manager to lead a boutique spa and deliver advanced therapies while directing daily operations.

You will mentor therapists, manage bookings, training, inventory, and financials, ensuring exceptional guest experiences and adherence to health and safety standards. This role blends hands-on treatment expertise with strategic oversight, offering career development in a serene, client‑focused environment.

Qualifications

• Diploma in Beauty Therapy or equivalent.
• Minimum 6 years in beauty therapy with 3+ years in supervision.
• Proficient in a wide range of spa treatments.
• Strong leadership, communication and interpersonal skills.
• Experience in staff training and performance management.
• Knowledge of spa software and POS systems.
• Understanding inventory management and cost control.
• Ability to handle stressful situations calmly.
• Passion for wellness and client well-being.
• Willingness to work weekends as required in Upington.

Responsibilities

• Provide a comprehensive range of high-quality beauty and spa treatments, including advanced facials, massage therapies, body treatments, waxing, and nail services.
• Manage daily spa operations, ensuring scheduling, staff coordination, and exceptional client service.
• Oversee and mentor a team of beauty therapists and spa attendants.
• Conduct staff training sessions on new treatments, techniques, and service standards.
• Manage spa inventory, including ordering supplies, monitoring stock levels, and controlling costs.
• Develop and implement promotional strategies and packages to drive growth.
• Handle client inquiries, bookings and feedback professionally.
• Ensure adherence to health, safety and hygiene regulations.
• Contribute to financial management by tracking revenue and expenses.
• Uphold and enhance the spa's brand image and client satisfaction scores.

Skills

Beauty therapy

Spa management

Leadership

Customer service

Education

Beauty Therapy Diploma

Somatology Certification

Tools

Spa software

POS systems

Job description

About the Role

Our client, a distinguished spa and wellness retreat situated in the scenic city of Upington, Northern Cape , is seeking an accomplished Senior Beauty Therapist & Spa Manager . This pivotal role combines hands‑on therapeutic expertise with managerial oversight, offering a unique opportunity to shape the client experience and lead a team of dedicated wellness professionals. The successful candidate will be responsible for delivering exceptional treatments while also ensuring the smooth operation of the spa, upholding our client's reputation for excellence. We are looking for an individual with a proven track record in advanced beauty therapies, strong leadership capabilities, and a passion for creating a serene and rejuvenating atmosphere for guests in Upington . This position requires a blend of technical skill, business acumen, and a commitment to superior customer service.

Key Responsibilities

• Provide a comprehensive range of high-quality beauty and spa treatments, including advanced facials, massage therapies, body treatments, waxing, and nail services.
• Manage daily spa operations, ensuring seamless scheduling, staff coordination, and exceptional client service.
• Oversee and mentor a team of beauty therapists and spa attendants, fostering a positive and productive work environment.
• Conduct staff training sessions on new treatments, techniques, and customer service standards.
• Manage spa inventory, including ordering supplies, monitoring stock levels, and controlling costs.
• Develop and implement promotional strategies and packages to drive business growth and client engagement.
• Handle client inquiries, bookings, and feedback with professionalism and efficiency.
• Ensure adherence to all health, safety, and hygiene regulations within the spa.
• Contribute to financial management by tracking revenue, expenses, and profitability.
• Uphold and enhance the spa's brand image and client satisfaction scores.

Requirements

• A diploma or equivalent certification in Beauty Therapy, Somatology, or a related field.
• A minimum of 6 years of experience in the beauty therapy sector, with at least 3 years in a supervisory or management role.
• Demonstrated proficiency in a wide array of beauty treatments and spa services.
• Strong leadership, communication, and interpersonal skills.
• Experience in staff training, performance management, and motivation.
• Knowledge of spa operational software and POS systems.
• Understanding of inventory management and cost control principles.
• Ability to handle stressful situations calmly and efficiently.
• A passion for wellness and a commitment to client well-being.
• Availability to work flexible hours, including weekends, as required by the business needs in Upington.

Benefits

• An attractive salary with performance-based incentives.
• Opportunities for career advancement within a growing company.
• Comprehensive training programs and professional development support.
• A beautiful and tranquil work environment.
• Staff discounts on spa services and retail products.
• Contribution to a dynamic team focused on wellness and client care.
• Relocation assistance may be considered for exceptional candidates.