Senior Automotive Workshop Leader — Drive Profit & Quality

Placements24; Klerksdorp; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Health insurance

Retirement fund contributions

Paid leave

Training & development

Employee discounts

Job summary

Placements24 in Klerksdorp, North West, South Africa, seeks a Senior Automotive Workshop Manager to lead a busy service centre. You will oversee daily workshop operations, manage technicians and service advisors, and ensure high service quality while driving profitability.

The role requires 5+ years in workshop management, strong technical know-how, and proven leadership. A valid driver’s license and safety compliance knowledge are essential. Competitive salary and benefits offered.

Qualifications

• Minimum 5 years in automotive workshop management or senior supervisory role.
• Strong technical understanding of automotive systems and repair procedures.
• Proven experience in managing and leading a team of technicians.
• Excellent organizational, time management, and problem-solving skills.
• Proficiency in using workshop management software and diagnostic tools.
• Strong financial acumen, including budgeting and cost control.
• Relevant automotive certifications or qualifications are a strong advantage.

Responsibilities

• Oversee all daily operations of the automotive workshop, ensuring efficiency and productivity.
• Manage, train, and motivate a team of automotive technicians and service advisors.
• Implement and enforce high standards for quality control and customer service.
• Develop and manage workshop schedules, ensuring optimal allocation of resources and timely completion of work.
• Control inventory of parts and supplies, manage ordering processes, and maintain stock levels.
• Ensure compliance with health, safety, and environmental regulations.
• Manage workshop budgets, control expenses, and drive profitability.
• Handle customer inquiries, complaints, and ensure resolution to maintain satisfaction.
• Maintain all workshop equipment and ensure it is in good working order.
• Collaborate with management on strategic planning and business development.
• Implement and refine operational procedures for continuous improvement.
• Stay updated on the latest automotive technologies and industry best practices.

Skills

Team leadership

Workshop management

Budgeting

Customer service

Diagnostics tools

Health & safety

Communication

Driver's license

Inventory control

Problem-solving

Job description

Placements24 in Klerksdorp, North West, South Africa, seeks a Senior Automotive Workshop Manager to lead a busy service centre. You will oversee daily workshop operations, manage technicians and service advisors, and ensure high service quality while driving profitability.

The role requires 5+ years in workshop management, strong technical know-how, and proven leadership. A valid driver’s license and safety compliance knowledge are essential. Competitive salary and benefits offered.