Senior Automotive Diagnostic Technician (Remote)

Placements24; Midrand; Remote; ZAR 1,500,000 - 2,001,000; Full time

Benefits offered by this job

Remote work setup

Global collaboration

Professional development

Job summary

Placements24 is seeking a Senior Automotive Diagnostic Technician for a remote‑first role that supports field service engineers and authorized service centers worldwide. You will troubleshoot complex vehicle issues and provide expert remote diagnostics to keep global operations moving.

In this role you will analyze fault codes, develop repair procedures, mentor junior technicians, and collaborate with engineering on diagnostic tools, while documenting activities in the CRM and staying current

Qualifications

• 8+ years hands-on automotive diagnostic experience.
• Proficient with ECUs, ABS, SRS, transmission control modules, and ADAS.
• Familiar with OEM tools and multi-brand scanners.
• Experience with oscilloscope usage and diagnostic data analysis.
• Strong remote communication and documentation skills.

Responsibilities

• Provide advanced remote diagnostic support for a wide range of vehicles.
• Analyze diagnostic data, fault codes, and service bulletins to identify root causes.
• Develop and document detailed repair procedures for complex issues.
• Collaborate with engineering on product performance and tool feedback.
• Conduct remote training sessions and knowledge-sharing workshops.
• Maintain records of diagnostic activities in the CRM system.
• Stay updated on automotive technologies and best practices.

Skills

Remote diagnostics

Electrical schematics

Analytical thinking

Remote communication

Time management

Education

ASE certifications (advanced engine performance, brakes, suspension)

Tools

OEM tools

Multi-brand scanners

Oscilloscope

Job description

About the Role

Our client, a leading entity in the automotive industry, is seeking a highly experienced and motivated Senior Automotive Diagnostic Technician to join their dynamic, remote‑first team. This is an exceptional opportunity to leverage your deep technical expertise in a virtual environment, providing critical diagnostic support and remote assistance to field service engineers and authorized service centers across the globe. You will play a pivotal role in troubleshooting complex vehicle issues, developing innovative solutions, and contributing to the continuous improvement of our client's diagnostic tools and procedures. The ideal candidate is a self‑starter, proficient in remote collaboration tools, and possesses an unwavering commitment to automotive excellence. We are looking for an individual who thrives in an autonomous setting and can effectively communicate intricate technical information to diverse audiences.

Key Responsibilities

• Provide advanced remote diagnostic support for a wide range of vehicle makes and models, specializing in complex electrical, powertrain, and emissions systems.
• Analyze diagnostic data, fault codes, and technical service bulletins to identify root causes of vehicle malfunctions.
• Develop and document detailed repair procedures and workarounds for challenging diagnostic issues.
• Collaborate closely with engineering teams to provide feedback on product performance and diagnostic tool functionality.
• Conduct remote training sessions and knowledge‑sharing workshops for internal technical staff and external partners.
• Maintain accurate and comprehensive records of all diagnostic activities and resolutions within the company's CRM system.
• Stay abreast of the latest automotive technologies, diagnostic tools, and industry best practices through continuous professional development.
• Offer expert technical guidance and mentorship to junior technicians within the remote team structure.

Requirements

• A minimum of 8 years of hands‑on experience as an Automotive Diagnostic Technician, with a strong emphasis on complex diagnostics.
• Proven expertise in diagnosing and repairing modern vehicle systems, including Engine Control Units (ECUs), ABS, SRS, transmission control modules, and advanced driver‑assistance systems (ADAS).
• Proficiency with various diagnostic scan tools (e.g., OEM‑specific tools, multi‑brand scanners) and oscilloscope usage.
• Exceptional analytical and problem‑solving skills with meticulous attention to detail.
• Excellent written and verbal communication skills, with the ability to clearly articulate technical concepts remotely.
• Demonstrated ability to work independently, manage time effectively, and meet deadlines in a remote setting.
• A strong understanding of automotive electrical principles, schematics, and wiring diagrams.
• Relevant certifications (e.g., ASE certifications in advanced engine performance, brakes, suspension) are highly desirable.
• Experience with remote collaboration platforms (e.g., Zoom, Microsoft Teams, Slack) is essential.

Benefits

• Competitive salary package commensurate with experience and expertise.
• Comprehensive remote work setup, including necessary software licenses and potential hardware stipends.
• Opportunity to work with cutting‑edge automotive technology and diagnostic equipment.
• Significant opportunities for professional growth and advancement within a globally recognized company.
• Access to continuous training and development programs focused on the latest automotive advancements.
• A collaborative and supportive remote team environment that values innovation and expertise.
• Potential for performance‑based bonuses and other performance incentives.
• Flexible working hours within a remote framework, promoting work‑life balance.