Senior Automotive Body Shop Manager

Placements24; Vereeniging; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary package

Performance-based bonuses

Medical aid

Life insurance

Retirement fund contributions

Job summary

Placements24 seeks a Senior Automotive Body Shop Manager for our client in Vereeniging, Gauteng. You will oversee a state-of-the-art body shop, lead technicians and administrative staff, and ensure quality repairs, safety, and customer satisfaction.

This hands-on role requires strong leadership, budgeting, inventory control, and a commitment to efficiency and profitability in a busy dealership environment.

Qualifications

• Proven experience in a Body Shop Manager or similar leadership role.
• Strong knowledge of collision repair techniques and vehicle construction (paint systems a plus).
• Excellent communication and customer service skills.

Responsibilities

• Manage daily operations of the body shop, including scheduling and workflow optimization.
• Lead, train, and motivate technicians, service advisors, and administrative staff.
• Ensure repairs are completed efficiently, accurately, and to high quality standards.
• Oversee inventory management for parts and supplies and cost control.
• Develop and manage departmental budgets and monitor financial performance.
• Build and maintain relationships with customers, insurers, and suppliers.
• Ensure compliance with safety, environmental policies, and company standards.
• Monitor KPIs and drive productivity and customer satisfaction.

Skills

Leadership

Budgeting

Operations management

Team management

Customer service

Tools

Workshop software

Job description

About the Role

Our client, a highly reputable automotive dealership group, is seeking a dedicated and experienced Senior Automotive Body Shop Manager to oversee their state-of-the-art facility in Vereeniging, Gauteng, ZA . This is a vital on-site leadership role responsible for the overall management and operational efficiency of the body shop. You will lead a team of skilled technicians and administrative staff, ensuring the highest standards of customer service, quality repairs, and workshop productivity. The ideal candidate possesses strong leadership capabilities, a deep understanding of collision repair processes, and a proven ability to manage budgets, inventory, and workflow effectively. This position requires a hands‑on approach and a commitment to maintaining a safe, efficient, and profitable work environment. You will be instrumental in driving customer satisfaction and upholding our client's commitment to excellence in automotive repair services.

Key Responsibilities

Manage daily operations of the automotive body shop, including scheduling, workflow optimization, and quality control. Lead, train, and motivate a team of automotive technicians, service advisors, and administrative staff. Ensure all repairs are completed efficiently, accurately, and to the highest quality standards, meeting customer expectations. Oversee inventory management for parts and supplies, ensuring adequate stock levels and cost control. Develop and manage departmental budgets, monitoring financial performance and implementing cost‑saving measures. Build and maintain strong relationships with customers, insurance adjusters, and suppliers. Ensure compliance with all safety regulations, environmental policies, and company standards. Monitor key performance indicators (KPIs) and implement strategies to improve shop productivity, profitability, and customer satisfaction. Handle customer inquiries, complaints, and resolve issues effectively and professionally. Stay informed about the latest industry trends, technologies, and best practices in collision repair.

Requirements

Proven experience as a Body Shop Manager or similar leadership role in an automotive repair environment. Extensive knowledge of collision repair techniques, vehicle construction, and automotive paint systems. Strong understanding of insurance claim procedures and relationships with insurance companies. Demonstrated leadership and team management skills, with the ability to inspire and develop staff. Excellent communication, interpersonal, and customer service skills. Proficiency in using workshop management software and basic computer applications. Strong financial acumen, with experience in budgeting, P&L management, and cost control. Ability to effectively manage workflow, prioritize tasks, and maintain high productivity levels. Valid driver's license and a clean driving record. Knowledge of health and safety regulations within a workshop environment.

Benefits

Our client offers a competitive salary package, performance‑based bonuses, and a comprehensive benefits program including medical aid, life insurance, and retirement fund contributions. Employees benefit from ongoing training and professional development opportunities within a supportive work environment. This role provides the chance to lead a dedicated team at a well‑established automotive center in Vereeniging, Gauteng, ZA , and contribute significantly to the company's success. Opportunities for career advancement within the dealership group are available for high performers.