Senior Automotive Body Shop Manager

Placements24; Pretoria; On-site; ZAR 900,000 - 1,400,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Retirement contributions

Professional development

Relocation support

Job summary

Placements24 in Pretoria is seeking an experienced Senior Automotive Body Shop Manager to oversee operations at its premier facility. You will lead technicians and estimators, manage workflow, and ensure repair quality and customer satisfaction.

The role requires strong leadership, budgeting, and cost-control skills, with a focus on safety and regulatory compliance. Relocation support may be available for exceptional candidates.

Qualifications

• Minimum 5 years experience as a Body Shop Manager or in a similar senior management role in automotive repair.
• Strong leadership, team management and motivational skills.
• Experience with estimating software and managing insurance claims.
• Proven financial acumen with budgeting and cost control.
• Excellent customer service and communication skills.

Responsibilities

• Oversee day-to-day operations of the automotive body shop for maximum productivity.
• Manage, train and motivate a team of body shop technicians, estimators, and staff.
• Develop strategies to enhance customer satisfaction and retention.
• Ensure repairs meet high quality standards per manufacturer guidelines and safety protocols.
• Manage parts inventory, stock levels and costs.
• Develop and manage the body shop budget and monitor financial performance.
• Build relationships with insurance companies, suppliers and stakeholders.
• Ensure compliance with health, safety and environmental regulations.
• Implement and manage quality control processes to ensure repair excellence.
• Analyze body shop performance metrics and report to senior management.

Skills

Body shop management

Leadership

Team management

Budgeting

Customer service

Communication

Workshop management software

Health & safety knowledge

Driver's license

Tools

Estimating software

Job description

About the Role

Our client, a leading automotive group, is seeking an experienced and results-oriented Senior Automotive Body Shop Manager to oversee operations at their premier facility in Pretoria . The successful candidate will be responsible for managing all aspects of the body shop, including customer relations, staff management, workflow efficiency, quality control, and financial performance. You will lead a team of skilled technicians and estimators, ensuring the highest standards of repair work and customer satisfaction. This role requires strong leadership abilities, exceptional organizational skills, and a comprehensive understanding of automotive repair processes, insurance claims, and body shop management principles. The goal is to drive profitability while maintaining an outstanding reputation for quality and service.

Key Responsibilities

• Oversee the day-to-day operations of the automotive body shop, ensuring efficient workflow and maximum productivity.
• Manage, train, and motivate a team of body shop technicians, estimators, and administrative staff.
• Develop and implement strategies to enhance customer satisfaction and retention.
• Ensure all repair work is performed to the highest quality standards, adhering to manufacturer guidelines and safety protocols.
• Manage inventory of parts and supplies, optimizing stock levels and controlling costs.
• Develop and manage the body shop's budget, monitoring financial performance and implementing cost-saving measures.
• Build and maintain strong relationships with insurance companies, suppliers, and other relevant stakeholders.
• Ensure compliance with all health, safety, and environmental regulations.
• Implement and manage quality control processes to guarantee the excellence of repairs.
• Analyze body shop performance metrics and report findings to senior management.

Requirements

• Proven experience as a Body Shop Manager or in a similar senior management role within the automotive repair industry (minimum 5 years).
• Strong understanding of automotive repair techniques, collision repair processes, and paint technology.
• Experience with estimating software and managing insurance claims.
• Excellent leadership, team management, and motivational skills.
• Strong financial acumen and experience in budget management and cost control.
• Exceptional customer service and communication skills.
• Proficiency in using workshop management software.
• A proactive approach to problem-solving and decision-making.
• Knowledge of health, safety, and environmental regulations relevant to a body shop.
• A valid driver's license.

Benefits

• Highly competitive salary and potential for performance-based bonuses.
• Opportunity to lead a busy and reputable body shop in Pretoria.
• Comprehensive benefits package including health insurance and retirement contributions.
• Ongoing professional development and training opportunities.
• Employee discounts on vehicle services and parts.
• A supportive management structure and a positive work culture.
• Chance to work with a well-established automotive brand.
• Relocation assistance may be considered for exceptional candidates.