Automotive Body Shop Manager

Placements24; Mossel Bay; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonus

Medical aid contributions

Relocation assistance (possible)

Staff discounts on services

Training & development opportunities

Job summary

Placements24 in Mossel Bay is seeking an experienced Automotive Body Shop Manager to lead daily body shop operations, supervise technicians, and uphold high-quality repairs in a premier dealership setting.

You will manage paint, detailing, inventory, and supplier relationships while driving profitability and customer satisfaction. A strong leadership track record and knowledge of insurance claims are essential.

Qualifications

• Minimum 5 years in automotive body shop management or senior supervisory role.
• Experience in collision repair, paint, detailing.
• Strong leadership and communication skills.
• Good understanding of insurance claims processes.

Responsibilities

• Oversee daily body shop operations and supervise staff.
• Ensure high-quality repairs and efficient workflows.
• Manage paint, collision repair and detailing services.
• Drive profitability through budgeting and cost control.
• Monitor inventory, parts ordering, and supplier relationships.
• Handle customer inquiries and insurance claims with excellence.
• Train and motivate technicians and support staff.
• Maintain safe, clean workshop compliant with regulations.
• Track KPIs and implement corrective actions as needed.
• Stay updated on new repair techniques and technologies.

Skills

Leadership

Team management

Staff supervision

Customer service

Budget management

Communication

Automotive industry knowledge

Tools

Body shop management software

Job description

About the Role

Our client, a highly regarded and reputable automotive dealership with a premier Mossel Bay, Western Cape location, is seeking an experienced and dynamic Automotive Body Shop Manager. This pivotal role requires a leader with a keen eye for detail, exceptional operational management skills, and a proven track record in the automotive repair industry. You will be responsible for overseeing all aspects of the body shop operations, including managing technicians, ensuring quality repairs, controlling inventory, and driving profitability. The successful candidate will foster a positive and productive work environment, uphold customer satisfaction, and implement efficient processes to maintain the shop's high standards. This is an outstanding opportunity to lead a dedicated team in a beautiful coastal region.

Key Responsibilities

• Manage daily operations of the automotive body shop, including staff supervision, workflow management, and quality control.
• Ensure all vehicle repairs are completed accurately, efficiently, and to the highest quality standards.
• Oversee and manage paint, collision repair, and detailing services.
• Develop and implement strategies to maximize body shop profitability and efficiency.
• Manage parts inventory, ordering, and supplier relationships.
• Handle customer inquiries, concerns, and insurance claims, ensuring excellent service delivery.
• Train, motivate, and evaluate body shop personnel, fostering a team-oriented atmosphere.
• Maintain a clean, safe, and organized workshop environment in compliance with health and safety regulations.
• Monitor key performance indicators (KPIs) and implement corrective actions as needed.
• Stay updated on industry best practices, new repair techniques, and relevant technologies.

Requirements

• Minimum of 5 years of experience in automotive body shop management or a senior supervisory role.
• Proven leadership and team management capabilities.
• In-depth knowledge of automotive repair techniques, including collision repair, paint, and detailing.
• Strong understanding of vehicle insurance processes and claims management.
• Excellent customer service and communication skills.
• Proficiency in using body shop management software and standard office applications.
• Strong financial acumen and experience with budget management and profitability analysis.
• Ability to motivate and develop a team of technicians and support staff.
• Valid driver's license.
• A passion for the automotive industry and commitment to excellence.

Benefits

• Competitive salary and performance-based bonus structure.
• Opportunity to manage a well-established and reputable body shop.
• Access to modern equipment and facilities.
• Employee benefits package, including medical aid contributions.
• Generous staff discounts on vehicles and servicing.
• Professional development and training opportunities.
• Relocation assistance may be considered for the right candidate.
• Beautiful work environment in the scenic Western Cape.