Senior Automotive Body Shop Manager - Rustenburg

Placements24; Rustenburg; Vor Ort; ZAR 600.000 - 900.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Incentives

Medical aid

Provident fund

Zusammenfassung

Placements24 in Rustenburg seeks a Senior Automotive Body Shop Manager to lead the busy body shop, oversee repairs, and drive quality and efficiency. You will manage a team of technicians, coordinate parts procurement, maintain equipment, ensure safety and regulatory compliance, and deliver excellent customer service from estimate to delivery.

We expect 5+ years in leadership within automotive repair, knowledge of collision techniques and claim processes, and strong budgeting and communication

Qualifikationen

• 5+ years in leadership/management in automotive repair.
• Strong leadership and team management abilities.
• Knowledge of collision repair techniques.
• Experience with estimating software (Audatex, Super Vision) and parts procurement.
• Familiarity with insurance claim processes.
• Excellent organizational and communication skills.
• Budgeting, cost control and profitability focus.
• Health, safety and environmental regulations knowledge.
• Valid driver's license.
• Automotive repair/management qualifications are advantageous.

Aufgaben

• Oversee daily body shop operations and ensure smooth workflow.
• Lead and manage technicians, estimators, and painters.
• Ensure repairs meet high quality standards and manufacturer specs.
• Develop procedures to optimize productivity and profitability.
• Manage parts inventory and procurement.
• Maintain and manage workshop equipment and facilities.
• Enforce health, safety, and environmental regulations.
• Collaborate with service advisors for seamless customer service.
• Address customer concerns or complaints professionally.
• Monitor KPIs like repair times, customer satisfaction, profitability.

Kenntnisse

Leadership

Team management

Communication

Budgeting

Problem solving

Ausbildung

Formal automotive repair/management qualification

Tools

Audatex

Super Vision

Jobbeschreibung

About the Role

Our client, a reputable and well-established automotive dealership and service center in Rustenburg, North West , is seeking a highly motivated and experienced Senior Automotive Body Shop Manager. This critical role involves overseeing all aspects of the body shop operations, ensuring efficient workflow, high-quality repairs, and excellent customer satisfaction. You will be responsible for managing a team of skilled technicians, controlling inventory, maintaining equipment, and ensuring compliance with all safety and environmental regulations. The ideal candidate will possess strong leadership qualities, exceptional organizational skills, and a comprehensive understanding of automotive collision repair processes. This is an excellent opportunity to lead a busy and successful operation within a respected automotive group.

Key Responsibilities

• Oversee and manage the daily operations of the automotive body shop, ensuring smooth workflow and efficient turnaround times.


• Lead, motivate, and manage a team of skilled collision repair technicians, body shop estimators, and painters.


• Ensure all repairs are performed to the highest quality standards, meeting manufacturer specifications and customer expectations.


• Develop and implement operational procedures to optimize productivity and profitability.


• Manage parts inventory, including ordering, receiving, and stock control, ensuring availability of necessary components.


• Maintain and manage workshop equipment, tools, and facilities, ensuring they are in good working order and properly maintained.


• Adhere to and enforce all health, safety, and environmental regulations within the body shop.


• Work closely with the dealership's service advisors and management team to ensure seamless customer service from estimate to vehicle delivery.


• Manage customer relations, addressing any concerns or complaints promptly and professionally.


• Monitor key performance indicators (KPIs) for the body shop, such as repair times, customer satisfaction scores, profitability, and technician utilization.

Requirements

• A proven track record of success in managing an automotive body shop or collision repair center.


• Minimum of 5 years of experience in a leadership or management role within the automotive repair industry.


• Comprehensive knowledge of collision repair techniques, including structural repair, panel replacement, frame straightening, and painting processes.


• Experience with estimating software (e.g., Audatex, Super Vision) and managing parts procurement.


• Strong understanding of automotive insurance claim processes and working with insurance adjusters.


• Excellent leadership, team management, and communication skills.


• Exceptional organizational and problem-solving abilities.


• Proficiency in managing budgets, controlling costs, and driving profitability.


• Knowledge of health, safety, and environmental regulations relevant to a body shop environment.


• A valid driver's license.


• Formal qualifications in automotive repair or management are advantageous.

Benefits

• Our client offers a competitive salary package, performance-based incentives, and comprehensive benefits including medical aid and a provident fund.


• Employees benefit from a dynamic work environment, opportunities for professional development and training, and the chance to lead a reputable and busy operation in Rustenburg .