Automotive Body Shop Manager

Placements24; Gauteng; On-site; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Performance-based incentives

Medical aid contributions

Provident fund

Job summary

Placements24 in Gauteng seeks an Automotive Body Shop Manager to lead a busy workshop in Tembisa. You will direct daily operations, ensure repair quality to manufacturer specs, manage parts inventory, and coordinate with insurance adjusters to support customers.

You will guide a team of collision repair technicians, uphold safety standards, monitor KPIs, and drive shop profitability through efficient processes and strong leadership.

Qualifications

• Proven experience in automotive body shop management or senior supervisory role.
• In-depth knowledge of collision repair techniques, materials, and equipment.
• Strong leadership, communication, and interpersonal skills.
• Experience with estimating software (Audatex/CCS) and insurance claim processing.
• Excellent organizational and time management abilities.

Responsibilities

• Oversee day-to-day operations of the automotive body shop in Tembisa, ensuring efficiency.
• Supervise, train, and motivate technicians and support staff to meet quality standards.
• Maintain inventory and manage parts to optimize stock levels and costs.
• Interface with insurance adjusters and vendors; handle customer inquiries and complaints.
• Enforce health and safety regulations and monitor KPIs to improve profitability.

Skills

Leadership

Team management

Customer service

Communication

Education

Diploma in Automotive Management

Tools

Audatex

CCS

Job description

About the Role

Our client is seeking a dynamic and experienced Automotive Body Shop Manager to oversee operations at their busy facility in Tembisa, Gauteng . This leadership role requires a strong understanding of collision repair processes, team management, and exceptional customer service. The ideal candidate will be adept at optimizing workflow, ensuring quality standards, and driving profitability. You will be responsible for managing a team of technicians, coordinating with insurance adjusters, and maintaining a safe and efficient workshop environment. This is a key position within our client's network, demanding strong organizational skills and a commitment to excellence in automotive repair.

Key Responsibilities

Manage day-to-day operations of the automotive body shop, ensuring efficiency and productivity. Supervise, train, and motivate a team of collision repair technicians and support staff. Oversee the quality of all repair work, ensuring adherence to industry standards and manufacturer specifications. Manage inventory of parts and materials, ensuring optimal stock levels. Develop and maintain relationships with insurance companies, vendors, and suppliers. Handle customer inquiries, complaints, and ensure a high level of customer satisfaction. Implement and enforce health and safety regulations within the workshop. Monitor key performance indicators (KPIs) and implement strategies to improve shop profitability and efficiency. Ensure compliance with all relevant regulations and company policies.

Requirements

Proven experience in automotive body shop management or a senior supervisory role in collision repair. In-depth knowledge of collision repair techniques, materials, and equipment. Strong leadership, communication, and interpersonal skills. Experience with estimating software (e.g., Audatex, CCS) and insurance claim processing. Excellent organizational and time management abilities. Ability to manage budgets and control costs effectively. A customer-focused approach with a commitment to service excellence. Valid driver's license. A strong understanding of health and safety protocols in a workshop environment. Certification in collision repair or management is a plus.

Benefits

Our client offers a competitive salary package, including performance-based incentives and benefits such as medical aid contributions and a provident fund. This is an opportunity to lead a dedicated team in a well-established facility located in Tembisa, Gauteng . We provide ongoing professional development opportunities and a supportive work environment. Join a reputable company committed to high standards of automotive repair and employee growth. You will have the autonomy to manage the body shop effectively and make a significant impact on the business's success.