Senior AI Engineer: Build Scalable Voice Agents

ATS Client; Cape Town; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

ATS Client in Cape Town is seeking a Senior AI Engineer to design and deploy intelligent voice agents and virtual assistants that power real customer interactions.

You will build LLM-driven agents, design RAG pipelines grounded in business data, and integrate AI with CRM and call center platforms, bringing AI into production at scale. This is a hands-on role with end-to-end ownership from concept to deployment.

Responsibilities

• Build LLM-driven voice & chat agents
• Design RAG pipelines grounded in business data
• Integrate AI with CRM and call centre platforms

Skills

LLM Agents

AI System Design

CRM Integration

Voice Agents

Job description

ATS Client in Cape Town is seeking a Senior AI Engineer to design and deploy intelligent voice agents and virtual assistants that power real customer interactions.

You will build LLM-driven agents, design RAG pipelines grounded in business data, and integrate AI with CRM and call center platforms, bringing AI into production at scale. This is a hands-on role with end-to-end ownership from concept to deployment.