Senior Administrator - Transfer Agency

theapexgroup; Cape Town; On-site; ZAR 420,000 - 560,000; Full time

Job summary

The Apex Group in Cape Town is seeking a Transfer Agency specialist to support investor documentation, register maintenance and timely processing of investor transactions.

You will apply FATCA/CRS classifications and AML controls, collaborating with a global team and handling complex queries. Strong organizational skills and MS Office proficiency are essential.

Qualifications

• 5+ years Transfer Agency experience.
• FATCA/CRS: review Self Certification documents and XML reporting.
• Knowledge of TA operational processes and AML integration.
• AML knowledge of local and global requirements is advantageous.
• Strong planning and organizational skills.
• Strong communication (verbal and written) and problem-solving skills.
• Able to work with all levels within the organization.
• Able to meet tight deadlines and be proactive.
• Proficient in Microsoft Office applications.

Responsibilities

• Receive and review investor documentation and ensure timely verification.
• Capture investor information in line with product and process rules.
• Process investor transactions accurately and promptly.
• Maintain investor registers.
• Apply FATCA/CRS classifications and AML controls.
• Identify gaps in controls and propose improvements.
• Collaborate with a global team for outsourced activities and flexible hours.
• Handle complex investor queries and mutable priorities.

Skills

Transfer Agency

FATCA/CRS knowledge

AML processes

Process improvement

Communication skills

Organizational skills

Team collaboration

Microsoft Office

Deadline driven

Fund structures

Job description

The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion.

That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience.

Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

The Role & Key Responsibilities:

• Receive and review investor documentation and ensure that documentation is verified in a timely manner, follow up with investor on missing or original documentation;
• Ensure that the necessary documentation and information pertaining to the investors are captured in line with relevant product and process rules;
• Ensure that all Investor transactions are processed in a timely and accurate manner;
• Maintenance of investor registers;
• Full understanding of FATCA/CRS and the ability to apply FATCA/CRS classifications;
• Identifying any gaps in controls and processes and putting process improvement suggestions forward in a professional manner;
• Ensuring adherence to all policies & procedures, relevant laws and regulations;
• Working as part of a larger global team in the case of outsourced activities and able to work flexible hours;
• Must be able to service any investor queries understand & handle complex queries;
• Strong domain knowledge is essential & understanding of TA businesses;
• Where applicable confirm AML status with Compliance and Operational Teams

Skills Required:

• 5+ years Transfer Agency experience;
• FATCA/CRS - ability to review Self Certification documents, classify accounts and understand XML reporting requirements;
• Knowledge of Transfer Agency operational processes and its integration with AML processes;
• AML Knowledge of local and global requirements is advantageous;
• Strong planning and organizational skills;
• Strong communication (verbal and written) and problem-solving skills;
• The ability to work with all levels within the organization;
• The ability to adapt to changing priorities and varied decision-making scenarios;
• An understanding of fund structures and the fund administration business and ensuring more junior staff have sufficient knowledge and skills;
• The ability to work to tight deadlines in a proactive fashion;
• Ability to identify opportunities for process improvements and to communicate same effectively;
• Proficient in Microsoft Office applications.