Administrator - Transfer Agency

Apex Group Ltd; Cape Town; On-site; ZAR 300,000 - 420,000; Full time

Job summary

Apex Group Ltd is seeking an experienced Administrator – Transfer Agency to ensure compliance with fund rules and assist investors with their enquiries. The role requires thorough verification of investor documentation and timely processing of transactions.

The ideal candidate will have over 3 years in Transfer Agency, be proficient with FATCA/CRS regulations, and have strong planning, communication, and problem-solving skills. This position is based in Cape Town, Western Cape, South Africa.

Qualifications

• 3+ years of experience in Transfer Agency.
• Ability to review Self Certification documents and classify accounts.
• Strong knowledge of AML processes.

Responsibilities

• Review and authorise all investor instructions.
• Ensure timely processing of investor transactions.
• Maintain investor registers and handle enquiries.

Skills

Transfer Agency experience

FATCA/CRS knowledge

Planning and organizational skills

Communication skills

Problem-solving skills

Proficient in Microsoft Office

Job description

Administrator – Transfer Agency

We are seeking an experienced Administrator – Transfer Agency to review and authorise all investor instructions, provide validation of investor static and transactional instructions in line with fund rules and timelines, and apply relevant client, fund, KYC and AML rules according to jurisdictional requirements. The role will attend to investor enquiries received via email or telephone, work directly with the fund accounting team to ensure correct application of prices and timelines, review and release investor correspondence, complete daily checklists, and handle ad hoc requests and requirements.

Job Specification

• Receive and review investor documentation and ensure that documentation is verified in a timely manner, follow up with investor on missing or original documentation;
• Ensure that the necessary documentation and information pertaining to the investors are captured in line with relevant product and process rules;
• Ensure that all Investor transactions are processed in a timely and accurate manner;
• Maintenance of investor registers;
• Full understanding of FATCA/CRS and the ability to apply FATCA/CRS classifications;
• Identifying any gaps in controls and processes and putting process improvement suggestions forward in a professional manner;
• Ensuring adherence to all policies & procedures, relevant laws and regulations;
• Working as part of a larger global team in the case of outsourced activities and able to work flexible hours;
• Must be able to service any investor queries understand & handle complex queries;
• Strong domain knowledge is essential & understanding of TA businesses;
• Where applicable confirm AML status with Compliance and Operational Teams

Skills Required

• 3+ years Transfer Agency experience;
• FATCA/CRS – ability to review Self Certification documents, classify accounts and understand XML reporting requirements;
• Knowledge of Transfer Agency operational processes and its integration with AML processes;
• AML Knowledge of local and global requirements is advantageous;
• Strong planning and organizational skills;
• Strong communication (verbal and written) and problem-solving skills;
• The ability to work with all levels within the organization;
• The ability to adapt to changing priorities and varied decision-making scenarios;
• An understanding of fund structures and the fund administration business and ensuring more junior staff have sufficient knowledge and skills;
• The ability to work to tight deadlines in a proactive fashion;
• Ability to identify opportunities for process improvements and to communicate same effectively;
• Proficient in Microsoft Office applications.