Administrator - Transfer Agency

theapexgroup; Cape Town; On-site; ZAR 300,000 - 430,000; Full time

Job summary

Apex Group is seeking an Administrator - Transfer Agency in Cape Town to review investor documents, validate instructions, and ensure compliance with FATCA/CRS rules. You will handle investor queries, verify data, and support fund accounting with timely prices and communications.

Join a global team with flexible hours and the chance to develop specialist TA knowledge and AML compliance capabilities within a leading fund administration group.

Qualifications

• 3+ years Transfer Agency experience.
• FATCA/CRS: review Self Certification docs, classify accounts, XML reporting.
• Know TA ops and its AML integration.
• AML knowledge of local/global requirements is advantageous.
• Strong planning and organizational skills.
• Excellent verbal and written communication, problem-solving.
• Ability to work with all levels in the organization.
• Adapt to changing priorities and varied decision-making scenarios.
• Understanding of fund structures and fund administration; mentor juniors.
• Ability to meet tight deadlines proactively.
• Identify process-improvement opportunities and communicate them.

Responsibilities

• Receive and review investor documentation for timeliness and accuracy.
• Capture investor information per product and process rules.
• Process investor transactions accurately and promptly.
• Maintain investor registers and perform AML/FATCA classifications.
• Collaborate with compliance, operations, and fund accounting teams.
• Handle investor inquiries via email or phone and escalate as needed.
• Support broader global team in outsourced activities and flex hours.

Skills

Transfer Agency

FATCA/CRS

AML knowledge

Planning & organization

Communication skills

Adaptability

Team collaboration

Fund structures

Problem solving

Tools

Microsoft Office

Job description

The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion.

That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience.

Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Description

This is an exciting opportunity for an Administrator - Transfer Agency, the Administrator will be expected to review and authorise all investor instructions, provide validation of investor static and transactional instructions in line with fund rules and timelines. Application of client, Fund, KYC and AML rules according to the requirement of the relevant jurisdiction. Attend to investor enquiries received directly via email or telephone. Work directly with the fund accounting team to ensure the correct application of prices and timelines. Review and release investor correspondence. Completing daily checklist, handling ad hoc requests and requirements.

Job specification

• Receive and review investor documentation and ensure that documentation is verified in a timely manner, follow up with investor on missing or original documentation;
• Ensure that the necessary documentation and information pertaining to the investors are captured in line with relevant product and process rules;
• Ensure that all Investor transactions are processed in a timely and accurate manner;
• Maintenance of investor registers;
• Full understanding of FATCA/CRS and the ability to apply FATCA/CRS classifications;
• Identifying any gaps in controls and processes and putting process improvement suggestions forward in a professional manner;
• Ensuring adherence to all policies & procedures, relevant laws and regulations;
• Working as part of a larger global team in the case of outsourced activities and able to work flexible hours;
• Must be able to service any investor queries understand & handle complex queries;
• Strong domain knowledge is essential & understanding of TA businesses;
• Where applicable confirm AML status with Compliance and Operational Teams

Skills Required

• 3+ years Transfer Agency experience;
• FATCA/CRS - ability to review Self Certification documents, classify accounts and understand XML reporting requirements;
• Knowledge of Transfer Agency operational processes and its integration with AML processes;
• AML Knowledge of local and global requirements is advantageous;
• Strong planning and organizational skills;
• Strong communication (verbal and written) and problem-solving skills;
• The ability to work with all levels within the organization;
• The ability to adapt to changing priorities and varied decision-making scenarios;
• An understanding of fund structures and the fund administration business and ensuring more junior staff have sufficient knowledge and skills;
• The ability to work to tight deadlines in a proactive fashion;
• Ability to identify opportunities for process improvements and to communicate same effectively;
• Proficient in Microsoft Office applications.