Senior Account Executive: Client Growth & Renewals

CamWebDir; Johannesburg; On-site; ZAR 600,000 - 900,000; Full time

Job summary

LexisNexis Risk Solutions is seeking an Account Executive to drive customer success, renewals, and revenue growth within an assigned portfolio. You will manage ongoing relationships, identify renewal opportunities, and coordinate with internal teams to deliver a seamless customer experience.

In this role, you’ll work with senior stakeholders, maintain CRM records, and provide regular updates on performance and account activity. Fluency in English is required; other languages are a plus.

Qualifications

• Proven ability to manage a portfolio of customers and meet renewal targets.
• Strong communication and relationship-building skills.
• Proactive and empathetic with problem-solving abilities.
• Highly organized with attention to detail and multiple priorities.
• Experience using CRM systems (Salesforce preferred).

Responsibilities

• Manage a portfolio of existing customers as main contact.
• Build long-term relationships to ensure retention.
• Own full renewal cycle and contract renewals.
• Identify and qualify upsell and cross-sell opportunities.
• Monitor account health and mitigate risks early.
• Deliver onboarding and product training to users.
• Coordinate with internal teams for a seamless experience.
• Maintain CRM records, forecasts, and opportunity updates.
• Provide regular leadership updates on performance.

Skills

Communication

Relationship building

Account management

Renewals management

Organisational skills

Analytical thinking

Cross-functional collaboration

English fluency

Tools

Salesforce

Job description

LexisNexis Risk Solutions is seeking an Account Executive to drive customer success, renewals, and revenue growth within an assigned portfolio. You will manage ongoing relationships, identify renewal opportunities, and coordinate with internal teams to deliver a seamless customer experience.

In this role, you’ll work with senior stakeholders, maintain CRM records, and provide regular updates on performance and account activity. Fluency in English is required; other languages are a plus.