Strategic Account Executive – Growth & Renewals

LexisNexis Risk Solutions; Sandton; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Country-specific benefits

Job summary

LexisNexis Risk Solutions in Sandton, ZA seeks an Account Executive to manage a portfolio of existing customers, drive renewals and revenue growth, and expand product usage. You will build trusted relationships across senior stakeholders and coordinate with cross-functional teams to ensure a seamless customer experience and protection of recurring revenue.

Fluency in English is required; additional languages are a plus.

Qualifications

• Proven ability to manage a portfolio of customers and meet renewal and revenue targets.
• Strong communication and relationship-building skills with senior stakeholders.
• Proactive and empathetic problem solver with a customer-centric mindset.
• Highly organized, detail-oriented, able to manage multiple priorities.
• Analytical thinking to identify trends and opportunities for growth.
• Experience with structured sales methodologies (MEDDPICC, SPIN).

Responsibilities

• Manage a portfolio of existing customers and be their main contact.
• Build strong, long-term relationships to ensure high satisfaction and retention.
• Own the renewal cycle, ensuring timely and accurate renewals.
• Identify and qualify upsell and cross-sell opportunities to drive revenue.
• Monitor account health, spot risks early, take proactive action.
• Deliver onboarding and product training to users and customers.
• Coordinate with internal teams for a seamless customer experience.
• Maintain CRM records, forecasts, and opportunities in Salesforce.
• Provide regular updates to leadership on performance and activity.

Skills

Portfolio management

Renewals

Client relationships

Communication skills

Cross-functional collaboration

Account management

English fluency

Tools

Salesforce

Job description

LexisNexis Risk Solutions in Sandton, ZA seeks an Account Executive to manage a portfolio of existing customers, drive renewals and revenue growth, and expand product usage. You will build trusted relationships across senior stakeholders and coordinate with cross-functional teams to ensure a seamless customer experience and protection of recurring revenue.

Fluency in English is required; additional languages are a plus.