Security Operations & Client Relations Manager

Bidvest Protea Coin

Wes-Kaap

On-site

ZAR 600,000 - 900,000

Full time

10 days ago

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Job summary

Bidvest Protea Coin is seeking an experienced security operations leader in Wes-Kaap to oversee pro-active security services, manage teams, and maintain client relationships. The role requires PSRA Grade A, Grade 12, and at least 5 years in operational management.

You will coordinate reporting, risk assessments, and policy adherence in a fast-paced environment. The position demands after-hours availability, strong communication, and a proven track record in security program delivery.

Qualifications

  • PSRA certification – Grade A.
  • Grade 12 or equivalent qualification.

Responsibilities

  • Render a comprehensive pro-active security service.
  • Liaise with client, Regional Clients and handle all internal and External Security queries; Ensure client satisfaction and retention.
  • Sustain growth and profitability.
  • Increase and sustain the performance and productivity of all staff; Sub-Contractor and Subdivisions Planning and management.
  • To deliver effective team management; Financial management;
  • Carrying out dynamic security and safety risk assessment;
  • Maintaining effective relationships with client staff, management and contractor and service providers Providing reports and recommending process improvements;
  • Acting as a focal point for security operations decision making during routine and emergency situations; Adhering to compliance standards and relevant laws;
  • Alignment and liaison with all security service provider;
  • Alignment and to ensure allocation of all responsible sites are kept up to date, polygons and site lists spread sheet;
  • Ensure compliance to the Company’s disciplinary code;
  • Ensure that all company SOP’s are followed;
  • Ensure training takes place as and when required;
  • After hour visits and willing to work long hours;
  • Any other duties deemed relevant to the role;

Skills

People management
Team leadership
Security operations
Communication
MS Office
Bilingual
Analytical
Policy implementation
Project management
Time management

Education

PSRA Grade A certification
Grade 12

Tools

MS Office

Job description

Bidvest Protea Coin is seeking an experienced security operations leader in Wes-Kaap to oversee pro-active security services, manage teams, and maintain client relationships. The role requires PSRA Grade A, Grade 12, and at least 5 years in operational management.

You will coordinate reporting, risk assessments, and policy adherence in a fast-paced environment. The position demands after-hours availability, strong communication, and a proven track record in security program delivery.

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