Seasonal Festive Retail Associate

Clicks Group Limited; Cape Town; On-site; ZAR 134,000 - 201,000; Full time

Job summary

Clicks Group in Cape Town is seeking candidates for a festive period sales role at The Body Shop. The position focuses on delivering exceptional customer service and supporting store operations during peak trading.

Responsibilities include responding to basic product queries, guiding customers to products, executing merchandising standards, restocking shelves, and wrapping purchases. Experience in sales or service is desirable; Grade 12 is required.

Qualifications

• Grade 12 certificate.
• Experience in sales or service environment is desirable.

Responsibilities

• To deliver superior customer service during festive trade.
• To respond to basic product knowledge queries from customers.
• To assist or direct customers to products.
• To execute and maintain merchandising duties according to store standards.
• To restock shelves and keep the store clean and orderly.
• To wrap and bag items purchased by customers.
• To inform customers about promotions and offerings.

Skills

Customer service

Product knowledge

Merchandising

Stock replenishment

Teamwork

Education

Grade 12 certificate

Job description

Clicks Group in Cape Town is seeking candidates for a festive period sales role at The Body Shop. The position focuses on delivering exceptional customer service and supporting store operations during peak trading.

Responsibilities include responding to basic product queries, guiding customers to products, executing merchandising standards, restocking shelves, and wrapping purchases. Experience in sales or service is desirable; Grade 12 is required.