Festive Shop Assistant – Customer Service Aide

Clicks Group Limited; Cape Town; On-site; ZAR 100,000 - 156,000; Part time

Job summary

The Body Shop in Cape Town is seeking staff to provide exceptional customer service during the festive trade period. You will be visible, friendly, and professional, helping customers with queries and directing them to products.

You will restock shelves, maintain merchandising standards, wrap purchases, inform customers about promotions, and keep the store clean and well-organized. Grade 12 is required; prior sales or service experience is desirable.

Qualifications

• Grade 12 certificate is required.
• Experience in sales or service environment is desirable.

Responsibilities

• Deliver superior customer service by being visible and offering a friendly and professional service.
• Respond to basic product knowledge queries from customers.
• Assist or direct customers to products.
• Execute and maintain all merchandising duties according to store and visual merchandise standards.
• Efficiently restock shelves and assist in keeping the store clean and orderly.
• Wrap and bag items purchased by customers.
• Inform customers about promotions and offerings.

Skills

visible service

friendly

professionalism

teamwork

Education

Grade 12 certificate

Job description

The Body Shop in Cape Town is seeking staff to provide exceptional customer service during the festive trade period. You will be visible, friendly, and professional, helping customers with queries and directing them to products.

You will restock shelves, maintain merchandising standards, wrap purchases, inform customers about promotions, and keep the store clean and well-organized. Grade 12 is required; prior sales or service experience is desirable.