Festive Retail Specialist — Cape Town

Clicks Group Limited

Cape Town

On-site

ZAR 78,000 - 100,000

Full time

5 days ago

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Job summary

Clicks Group Limited operates a Festive Shop Assistant role at The Body Shop in Cape Town for the festive period, offering front-line customer service during peak trade. The fixed-term contract focuses on delivering friendly, professional service and supporting store operations in a high-volume period.

Responsibilities include responding to product queries, assisting customers to locate items, restocking shelves, maintaining merchandising standards and wrapping purchases.

Qualifications

Grade 12 certificate.
Experience in sales or service environment (desirable).

Responsibilities

To deliver superior customer service by being visible and offering a friendly and professional service.
To respond to basic product knowledge queries from customers.
To assist or direct customers to products.
To execute and maintain all merchandising duties according to store and visual merchandise standards.
To efficiently restock shelves and assist in keeping the store clean and orderly.
To wrap and bag items purchased by customers.
To inform customers about promotions and offerings.

Skills

Customer service

Sales

Merchandising

Teamwork

Time management

Honesty

Education

Grade 12 certificate

Job description

Responsibilities include responding to product queries, assisting customers to locate items, restocking shelves, maintaining merchandising standards and wrapping purchases.

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