Seasonal Festive Retail Associate - Customer Service

Clicks Group Limited; Cape Town; On-site; ZAR 56,000 - 89,000; Part time

Job summary

Clicks Group in Cape Town (Canal Walk) is seeking Festive Shop Assistants to deliver exceptional customer service during the festive period. You will help customers find products, answer questions, and ensure the store looks its best with effective merchandising.

The role involves restocking, wrapping purchases, and promoting promotions. Suitable candidates have Grade 12 and some sales or service experience; team players who thrive in a fast-paced environment will excel.

Qualifications

• Grade 12 certificate.
• Experience in sales or service environment is desirable.
• Ability to work within guidelines and timeframes.

Responsibilities

• Deliver superior customer service by being visible, friendly and professional.
• Respond to basic product knowledge queries from customers.
• Assist customers to locate or direct to products.
• Execute and maintain all merchandising duties according to store standards.
• Efficiently restock shelves and keep the store clean and orderly.
• Wrap and bag items purchased by customers.
• Inform customers about promotions and offerings.

Skills

Customer service

Merchandising

Stock management

Sales

Teamwork

Education

Grade 12

Job description

Clicks Group in Cape Town (Canal Walk) is seeking Festive Shop Assistants to deliver exceptional customer service during the festive period. You will help customers find products, answer questions, and ensure the store looks its best with effective merchandising.

The role involves restocking, wrapping purchases, and promoting promotions. Suitable candidates have Grade 12 and some sales or service experience; team players who thrive in a fast-paced environment will excel.