Scrum Master (Agile Coach)

Be Different Sa (Pty) Ltd; Johannesburg; On-site; ZAR 480,000 - 720,000; Full time

Job summary

Be Different Sa (Pty) Ltd in Johannesburg is seeking an experienced Scrum Master to empower high-performing software delivery teams within its Parktown-based development hub.

You will facilitate Scrum and Kanban, coach engineers and executives, drive continuous improvement, and guide data-informed decisions while ensuring governance and predictable delivery across cross-functional teams.

Qualifications

• 3–5+ years’ experience in Agile Coaching and Delivery
• Hands-on Scrum Master or Agile delivery lead for software teams
• Strong understanding of Scrum and Kanban frameworks and modern engineering practices
• Proven facilitation and coaching skills, able to navigate conflict and drive outcomes
• Comfort with delivery metrics and translating data into decisions
• Excellent written and verbal communication for engineers, BSOs and executives
• Ability to influence without authority and build cross-functional partnerships
• Familiar with Agile tooling (Jira, Azure DevOps)
• Background in software development/QA or related technical discipline
• Agile certifications (e.g. PSM/CSM; Disciplined Agile) required

Responsibilities

• Serve as Scrum Master for one or more Agile teams, ensuring effective adoption of Scrum and Agile practices (Scrum, Kanban as appropriate)
• Own team-level delivery governance and predictability, with clear goals, realistic planning and transparent signals on scope, risks and progress
• Facilitate Agile ceremonies including Sprint Planning, Daily Stand-Ups, Reviews, Retrospectives and Backlog Refinement
• Coach teams on Agile principles, self-organization and continuous improvement
• Use quantitative and qualitative insights to identify bottlenecks, risks and improvement opportunities
• Facilitate outcome-focused retrospectives and ensure follow-through on improvement actions
• Own cross-team coordination for work involving supported teams, ensuring dependencies and risks are understood
• Partner with Dev Manager and Tech Leads by providing accurate team and cluster-level plans, capacity and risk signals
• Support pilots and targeted interventions to embed new ways of working
• Contribute to internal knowledge sharing and organizational learning
• Diagnose and address systemic constraints (dependencies, WIP overload, slow decision cycles)
• Enable the shift from project-based to product and value-oriented delivery
• Outcome-based decision-making
• Enable behavioural and mindset shifts for organizational agility
• Promote a culture of experimentation, learning and evidence-based improvement
• Coaching (team, leadership, system-level)
• Facilitation (workshops, alignment sessions)

Skills

Agile coaching

Scrum Master

Kanban

Coaching

Communication

Stakeholder management

Continuous improvement

Agile metrics

Tools

Jira

Azure DevOps

Job description

Our client, a diversified provider of human capital solutions focusing on supplying, managing and training personnel across various sectors based in Parktown is seeking an experienced and results-driven Scrum Master to enable high-performing, software delivery teams.

This role sits within the Software Development team and is embedded with two cross-functional teams.

The Scrum Master will be accountable for how the team works - facilitating effective Agile practices, improving flow and predictability and fostering a culture of continuous improvement and psychological safety.

As a servant-leader and delivery partner, the Scrum Master works closely with the IT Managers, BSAs, Project Managers and IT Operations (including Business Solution Owners) to ensure IT portfolio priorities translate into realistic, sustainable execution at the team level.

In order to be considered the following is required:

• 3 – 5+ years’ experience in Agile Coaching, Delivery Transformation, Tech and Product
• Hands‑on experience as a Scrum Master or Agile delivery lead supporting software teams
• Strong understanding of Agile frameworks (Scrum, Kanban) and modern engineering practices
• Proven facilitation and coaching skills, able to navigate conflict and drive clear outcomes
• Comfort with delivery metrics and basic analytics, ability to translate data into decisions
• Excellent written and verbal communication skills, able to adapt messaging for engineers, BSOs and executives
• Ability to influence without authority and build strong cross-functional partnerships
• Familiarity with Agile tooling (e.g. Jira, Azure DevOps)
• Background in software development, QA or a related technical discipline
• Agile certifications (e.g. Certified Scrum Professional, PSM/CSM, Disciplined Agile) (Required)
• Coaching or facilitation certifications (advantageous)
• Scaled Agile or Lean certifications (advantageous)

Responsibilities:

• Serve as Scrum Master for one or more Agile teams, ensuring effective adoption of Scrum and Agile practices (Scrum, Kanban as appropriate)
• Own team-level delivery governance and predictability, ensuring clear goals, realistic planning and transparent signals on scope, risks and progress
• Facilitate Agile ceremonies including Sprint Planning, Daily Stand-Ups, Reviews, Retrospectives and Backlog Refinement
• Coach teams on Agile principles, self-organization and continuous improvement
• Use quantitative and qualitative insights to identify bottlenecks, risks and improvement opportunities
• Facilitate outcome-focused retrospectives and ensure follow-through on improvement actions
• Own cross-team coordination for work involving supported teams, ensuring dependencies, sequencing and risks are understood and managed collaboratively
• Partner with Dev Manager and Technical Leads by providing accurate team and cluster-level plans, capacity and risk signals
• Support pilots and targeted interventions to embed new ways of working
• Contribute to internal knowledge sharing and organisational learning
• Diagnose and address systemic constraints (e.g. dependencies, WIP overload, slow decision cycles)
• Enable the shift from project-based to product and value-oriented delivery
• Outcome-based decision-making
• Enable behavioural and mindset shifts required for organisational agility
• Promote a culture of experimentation, learning and evidence-based improvement
• Coaching (team, leadership, system-level)
• Facilitation (workshops, alignment sessions)

This role will act as a change agent and system enabler, fostering a culture of continuous improvement, evidence-based decision-making, and sustainable organizational capability uplift.

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Please consider your application as unsuccessful if you have not received a response within 14 days of submitting your application.