Scrum Master

QE Services IT Recruitment; Bellville; On-site; ZAR 600,000 - 900,000; Part time

Job summary

QE Services IT Recruitment is seeking a Scrum Master for a Cape Town based contract role. You will coach Agile teams, facilitate Scrum ceremonies, and support backlog refinement and delivery planning with stakeholders across IT and finance projects.

The ideal candidate will have a strong understanding of Scrum, Lean-Agile practices and experience in large enterprise environments. Relevant certifications and Jira/Confluence proficiency are highly valued.

Qualifications

• Certified Scrum Master or equivalent Agile certification is preferred.
• Proven experience coaching Agile teams in software delivery.
• Strong facilitations skills across Scrum ceremonies.

Responsibilities

• Coach Agile teams in Scrum values, principles and best practices.
• Facilitate Scrum events and ensure productive ceremonies.
• Support Product Owner with backlog refinement and planning.
• Remove impediments and protect the team from distractions.
• Collaborate with stakeholders to align with programme objectives.
• Foster continuous improvement through retrospectives.
• Monitor velocity and delivery performance.
• Promote Lean-Agile leadership and accountability.

Skills

Scrum Master leadership

Coaching Agile teams

Backlog refinement

Facilitation

Stakeholder management

Jira & Confluence

Excellent communication

Agile methodologies

DevOps awareness

Risk management

Education

Bachelor's degree in IT or related field

Tools

Jira

Confluence

Job description

My client based in Cape Town is currently looking for a Scrum Master to join their team on a contract basis.

IT / FINANCE

Responsibilities

• Coach, mentor, and support Agile teams in Scrum principles, values, and best practices.
• Act as a servant leader, fostering a collaborative and high-performing Agile environment.
• Facilitate all Scrum ceremonies and ensure they are effective and productive.
• Support the Product Owner with backlog refinement, prioritisation, and delivery planning.
• Protect the Scrum team from unnecessary interruptions, scope changes, and external distractions.
• Remove impediments and resolve delivery blockers to maximise team productivity.
• Promote continuous improvement through regular Sprint Retrospectives and process optimisation.
• Monitor Sprint progress, team velocity, and delivery performance.
• Encourage quality, accountability, and adherence to the Definition of Done (DoD).
• Collaborate with Project Managers, Programme Managers, and stakeholders to ensure alignment with programme objectives.
• Support Agile maturity across the team through coaching and knowledge sharing.
• Foster a culture of transparency, collaboration, and continuous learning.
• Assist with estimating User Stories, Features, and Epics to support effective release planning.
• Escalate risks, issues, and people-related challenges where appropriate.
• Champion Agile values and promote Lean-Agile leadership behaviours.

Qualifications & Experience

• Relevant tertiary qualification in Information Technology, Computer Science, Business, Project Management, or a related field.
• Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe Scrum Master (SSM), or equivalent Agile certification is highly advantageous.
• Proven experience working as a Scrum Master within Agile software development environments.
• Strong understanding of Scrum principles, Agile methodologies, and Lean-Agile practices.
• Experience facilitating all Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, Sprint Retrospectives, and Backlog Refinement.
• Demonstrated ability to coach and mentor Agile teams while fostering self-organisation and continuous improvement.
• Experience removing impediments and managing dependencies to ensure successful Sprint delivery.
• Strong stakeholder management experience, working closely with Product Owners, Project Managers, Programme Managers, and business stakeholders.
• Good understanding of software development lifecycle (SDLC) and DevOps practices.
• Hands-on experience using Jira and Confluence.
• Experience working within large enterprise or project delivery environments.
• Insurance industry experience will be advantageous.
• Excellent verbal and written communication skills.

Competencies

• Technical Competencies
• Agile & Scrum Methodologies
• Lean-Agile Principles
• Scrum Facilitation
• Sprint Planning & Delivery
• Agile Coaching & Mentoring
• Backlog Management
• Jira & Confluence
• Software Development Lifecycle (SDLC)
• DevOps Awareness
• Risk & Dependency Management
• Release Planning
• Continuous Improvement
• Servant Leadership
• Excellent Communication Skills
• Coaching & Mentoring
• Facilitation Skills
• Conflict Resolution
• Stakeholder Management
• Collaboration & Teamwork
• Problem Solving
• Adaptability & Resilience
• Planning & Organising
• Accountability
• Decision Making
• Relationship Building
• Results & Delivery Focus
• Influencing & Negotiation
• Critical Thinking
• Emotional Intelligence
• Continuous Learning & Improvement

Desired Skills

• Agile SCRUM theory
• Agile coaching
• Scrum Management
• Lean Project Management