Scrum Master

Pty; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Cape Town, South Africa-based organization seeks a Scrum Master to coach Agile teams, protect them from changing priorities, and help achieve sustainable velocity. You are a servant leader who guides ceremonies and fosters collaboration between Product Owners, Project Managers, and stakeholders.

Responsibilities include facilitating daily stand-ups, sprint planning and reviews, removing impediments, and coaching on estimation and DevOps practices. Proficiency with Jira/Confluence is preferred.

Qualifications

• Experience coaching Agile teams and Scrum adoption.
• Strong understanding of Scrum theory and practice.
• Excellent communication, conflict resolution, and collaboration skills.
• Experience using Jira and Confluence for agile delivery.

Responsibilities

• Lead Daily Stand-ups, Sprint Planning, Reviews/Demos, and Retrospectives.
• Protect the team from scope changes and manage impediments.
• Coach on backlog refinement, estimation, and velocity improvement.
• Foster continuous improvement and DevOps alignment.
• Collaborate with Product Owners and stakeholders to ensure alignment.

Skills

Agile coaching

Scrum ceremonies

Facilitation

Communication

Tools

Jira

Confluence

Job description

Cape Town, South Africa | Posted on 08/05/2026

• The Scrum Master (SM) is a team-based servant leader who coaches, supports, and champions Agile philosophy, practices, and processes. (The SM is not a "mini" Project Manager or Team Lead.)
  
• The SM serves as the Agile team's gatekeeper, working closely with the Project Manager and/or Programme Manager, project stakeholders, and third parties to protect the team from uncontrolled work requests and shifting priorities.
  
• The SM collaborates with the Project Manager and/or Programme Manager to ensure alignment with the broader programme delivery framework and timelines.
  
• The SM's primary objective is to help the self-organising, cross-functional Agile team achieve its delivery goals through effective collaboration, team ownership, and a focus on sustainable velocity.
  
• The SM is responsible for identifying and removing impediments or escalating them where appropriate.
  
• The SM supports the Product Owner and facilitates strong team collaboration around priorities, quality, and scope.
  
• Demonstrate Lean-Agile leadership and behaviours, coaching the team to embrace Agile values, principles, and best practices.
  
• Act as the Agile team's facilitator, continuously challenging outdated ways of working and promoting Agile thinking.
  
• Support the team in achieving Sprint goals, maintaining delivery velocity, improving quality, estimation accuracy, and delivery flow.
  
• Guide the team in establishing consistent User Story estimation practices, as well as estimating larger features, themes, and epics.
  
• While not responsible for technical decisions or delivery, the Scrum Master should understand the delivery framework and sequencing of technical enablers to support effective planning.
  
• Daily Stand-ups
  
• Scrum of Scrums
  
• Sprint Planning
  
• Sprint Reviews/Demos
  
• Sprint Retrospectives
  
• Remove impediments that impact team delivery by coordinating with stakeholders and support teams where required.
  
• Foster a culture of continuous improvement, quality, technical excellence, and efficient delivery by supporting Communities of Practice and facilitating adherence to the Definition of Done (DoD).
  
• Continuously improve team dynamics, collaboration, and performance while helping resolve interpersonal conflicts and escalating people-related issues when necessary.
  
• Strong knowledge of Agile principles and Scrum framework with the ability to coach teams and stakeholders on Scrum theory, rules, and practices.
  
• Solid understanding of iterative and incremental software development.
  
• Good understanding of software development practices and DevOps principles.
  
• Proficiency with Jira and Confluence.
  
• Excellent verbal and written communication skills.
  
• Solid understanding of Scrum, including Sprint Planning, Daily Stand-ups, Sprint Reviews, Sprint Retrospectives, and Backlog Refinement.
  
• Strong facilitation skills with the ability to independently lead Scrum ceremonies and adapt them to the team's needs.
  

Leadership & Coaching

• Experience coaching Agile teams and helping them continuously improve Scrum adoption and maturity.
  
• Strong conflict resolution skills with the ability to identify and address team dysfunctions constructively.
  
• Demonstrated servant leadership, fostering collaboration, empowerment, accountability, and self-organisation.
  

Stakeholder Management

• Experience working closely with Product Owners, Project Managers, business stakeholders, and delivery teams to facilitate effective communication.
  
• Proven ability to identify, manage, and remove impediments related to processes, resources, or external dependencies.