Scheduling Coordinator ZA

Core Code io; Barberton; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Core Code io is seeking a highly organized Scheduling Coordinator to manage calendars, appointments, and daily coordination activities, ensuring accuracy and timely updates.

You will coordinate with clients and internal teams using Google Calendar, Outlook, and CRM systems, send confirmations and reminders, and develop scheduling reports as required.

The role requires proactive problem solving, excellent communication, and the ability to handle multiple priorities in a fast-paced environment.

Qualifications

• Previous experience in scheduling, coordination, or related roles.
• Experience managing calendars, appointments, and meetings.
• Strong computer and digital skills.
• Ability to work independently and with remote teams.
• Reliable internet connection for remote work.
• English proficiency if coordinating with English-speaking teams.

Responsibilities

• Manage and coordinate calendars, appointments, meetings, and schedules.
• Schedule, reschedule, and confirm appointments based on availability.
• Communicate with clients, employees, and other stakeholders regarding scheduling.
• Monitor calendars to identify conflicts and adjust as needed.
• Send appointment confirmations, reminders, and follow-ups.
• Prepare scheduling reports as required.
• Maintain scheduling information in calendars, CRM, and internal platforms.
• Track cancellations, rescheduled appointments, and no-shows.
• Identify recurring scheduling issues and suggest process improvements.

Skills

Excellent communication

Organizational skills

Attention to detail

Calendar management

Multi-tasking

Follow-up

Professional communication

Tools proficiency

Tools

Google Calendar

Microsoft Outlook

Google Workspace

CRM systems

Spreadsheets

Job description

We are seeking a highly organized, proactive, and detail-oriented Scheduling Coordinator to manage calendars, appointments, schedules, and daily coordination activities. The ideal candidate is reliable, responsive, and comfortable coordinating multiple schedules, communicating with different stakeholders, and ensuring appointments and meetings are organized efficiently and accurately.

Responsibilities

• Manage and coordinate calendars, appointments, meetings, and schedules.
• Schedule, reschedule, and confirm appointments based on availability and business requirements.
• Communicate with clients, customers, employees, and other stakeholders regarding appointments and scheduling.
• Monitor calendars to identify conflicts and make necessary adjustments.
• Send appointment confirmations, reminders, and follow-up communications.
• Coordinate meeting times across different teams, locations, and time zones when required.
• Maintain accurate scheduling information in calendars, CRM systems, and internal platforms.
• Track cancellations, rescheduled appointments, and no-shows.
• Follow up with customers or team members regarding pending appointments and scheduling requests.
• Prepare daily or weekly scheduling reports when required.
• Ensure scheduling policies, procedures, and service standards are followed.
• Communicate scheduling changes promptly to the appropriate teams.
• Assist with administrative tasks related to scheduling and coordination.
• Identify recurring scheduling issues and recommend improvements to processes.
• Maintain a professional and customer-focused approach in all scheduling interactions.

Required Skills

• Excellent verbal and written communication skills.
• Strong organizational and time-management skills.
• Excellent attention to detail and accuracy.
• Strong calendar and scheduling management abilities.
• Ability to manage multiple appointments and priorities simultaneously.
• Strong follow-up and problem-solving skills.
• Ability to communicate professionally with customers, clients, and internal teams.
• Proficiency with Google Calendar, Microsoft Outlook, Google Workspace, or similar scheduling tools.
• Comfortable using CRM systems, spreadsheets, email, messaging platforms, and other digital tools.
• Ability to work efficiently in a fast-paced environment.
• Strong adaptability and ability to manage changing schedules.
• Professional, responsive, and reliable approach.

Requirements

• Previous experience in scheduling, coordination, administrative support, customer service, appointment setting, or a similar role.
• Experience managing calendars, appointments, meetings, or scheduling requests.
• Experience communicating with customers, clients, employees, or other stakeholders.
• Strong computer and digital skills.
• Ability to manage multiple schedules and deadlines accurately.
• Ability to work independently and collaborate effectively with remote teams.
• Reliable internet connection and a suitable setup for remote work.
• Professional, organized, dependable, and proactive attitude.
• English proficiency is required if the position involves coordinating with English-speaking customers, clients, or teams.