Salesforce Solutions Analyst — Hybrid Contract

Indsafri; Johannesburg; Hybrid; ZAR 469,000 - 737,000; Part time

Job summary

Indsafri in Johannesburg is seeking a Solutions Analyst (Salesforce) on a 6-month contract. The role bridges business needs and IT, focusing on evaluating, designing, and implementing Salesforce-based solutions.

You will gather requirements, document functional specs, and translate them into Salesforce configurations, with emphasis on out-of-the-box features, process automation, and feasibility assessments.

Qualifications

• Gather, analyze, and document business requirements.
• Translate business needs into Salesforce specifications.
• Create functional specifications (FRS, BSS, Use Cases).
• Identify gaps and assess feasibility.
• Align requirements with Salesforce configurations.

Responsibilities

• Requirements Analysis & Business Needs Assessment.
• Document system functional requirements and gaps.
• Translate requirements into technical specs.
• Draft Technical/Functional specifications (FRS, BSS, Use Cases).
• Align functional requirements with Salesforce standard/custom objects and automation.
• Conduct impact assessments for product capabilities.
• Document current and future processes.

Skills

Requirements gathering

Business analysis

Salesforce CRM

Technical specification

Education

Bachelor's degree in CS/IT

Tools

Salesforce

Job description

Indsafri in Johannesburg is seeking a Solutions Analyst (Salesforce) on a 6-month contract. The role bridges business needs and IT, focusing on evaluating, designing, and implementing Salesforce-based solutions.

You will gather requirements, document functional specs, and translate them into Salesforce configurations, with emphasis on out-of-the-box features, process automation, and feasibility assessments.