Sales Supervisor | Aldo Loch Logan

Frontierco; South Africa; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Frontierco in South Africa is seeking a passionate Sales Supervisor to support store operations and lead the sales team in a fast-paced retail setting.

You will mentor staff, drive upselling and product knowledge, and ensure exceptional customer experiences while meeting sales targets and KPIs.

Qualifications

• Minimum 3 years retail experience (essential).
• Proven track record in achieving sales targets.
• Previous supervisory or leadership experience (advantageous).
• Strong sales and customer service orientation.
• Excellent communication and interpersonal skills.
• Strong problem-solving ability and decision-making skills.
• High energy, confidence and initiative.
• Ability to work under pressure and manage multiple tasks.
• Strong attention to detail and organizational skills.
• Basic computer literacy.
• Matric (Grade 12).

Responsibilities

• Assist the Store Manager in achieving daily, weekly, and monthly sales targets and KPIs.
• Supervise staff during shifts, ensuring productivity and accountability.
• Ensure all staff adhere to customer service standards and company values.
• Monitor stock levels and report shortages or discrepancies.
• Support daily store operations, including opening and closing procedures.
• Ensure all cash handling, banking, and procedures are followed accurately.
• Drive upselling, cross-selling, and product knowledge to maximize revenue.
• Assist with staff scheduling and shift planning when required.

Skills

Sales targets

Supervisory experience

Customer service orientation

Communication skills

Problem solving

Initiative & energy

Attention to detail

Cash handling

Education

Matric (Grade 12)

Diploma in Interiors/Sales

Tools

Excel

PowerPoint

Sage

Job description

Job Description

Aldo is looking for a passionate, results-driven Sales Supervisor to support store operations and lead our sales team. This role is ideal for someone who thrives in a fast-paced retail environment, enjoys mentoring others, and is committed to delivering outstanding customer experiences while achieving sales targets.

Responsibilities

• Assist the Store Manager in achieving daily, weekly, and monthly sales targets and KPIs
• Supervise staff during shifts, ensuring productivity and accountability.
• Ensure all staff adhere to customer service standards and company values
• Monitor stock levels and report shortages or discrepancies
• Support daily store operations, including opening and closing procedures
• Ensure all cash handling, banking, and procedures are followed accurately
• Drive Upselling, cross-selling, and product knowledge to maximize revenue
• Assist with staff scheduling and shift planning when required.

Requirements

• Minimum 3 years retail experience (essential)
• Proven track record in achieving sales targets
• Previous supervisory or leadership experience (advantageous)
• Strong sales and customer service orientation
• Excellent communication and interpersonal skills
• Strong problem-solving ability and decision-making skills
• High level of energy, confidence, and initiative
• Ability to work under pressure and manage multiple skills
• Strong attention to detail and organizational skills
• Basic computer literacy
• Matric (Grade 12)

Key Requirements

• Minimum 2 years B2B sales experience (preferably in home décor/design).
• Diploma in Interiors/Sales is a plus.
• Proficient in Excel, PowerPoint, and Sage.
• Excellent communication and customer-facing skills.
• Strong relationship-builder with the ability to spot and develop opportunities.
• Willingness to travel and attend trade shows (e.g., Decorex).