Sales & Service Consultant

Badger Holdings (Pty) Ltd; George; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Pacific International Insurance in George, Garden Route, South Africa, is seeking an energetic Sales & Service Consultant focused on motor insurance. You will handle frontline customer interactions, build lasting relationships, and support inbound/outbound channels with accurate, professional service.

The role emphasizes helping customers understand their needs, processing policy extensions, and applying underwriting guidelines to manage risks while meeting targets in a dynamic team environment.

Responsibilities

• Manage inbound and outbound calls to sell or service motor insurance policies
• Deliver outstanding, accurate service across phone, email, and written communication
• Apply underwriting guidelines and decline risks outside appetite where required
• Use proven sales techniques to confidently close leads and secure new business
• Complete daily tasks, follow workflows, and meet deadlines and targets
• Ensure compliance with all Pacific International Insurance policies and procedures
• Perform additional duties aligned with your skills and experience as directed by your manager

Job description

Position: Sales & Service Consultants (Motor Insurance)

Location: George, Garden Route, South Africa

Company: Pacific International Insurance

Working Hours: 00:00 – 08:00 AM | Monday – Friday

We are looking for an energetic, customer-centric Sales & Service Consultant to join our George-based team. If you thrive on helping people, enjoy a challenge, and have a passion for sales and service excellence, this could be the perfect fit for you.

The role

As a Sales & Service Consultant, you in the frontline in taking care of our customers, creating a great first impression and building long-lasting relationships.

The role is essential in securing customers, retaining customers, and providing exceptional service across inbound/outbound channels. You will assist customers by understanding their needs, providing product information, processing policy extensions, and ensuring every interaction is handled with care, accuracy, and professionalism.

Why Join Us?

At Pacific International Insurance, you’ll join a people-focused organisation that values growth, empowerment, and meaningful work. You’ll have the chance to learn from industry experts and develop skills that build a long-term career in insurance and customer engagement.

Key Responsibilities

• Manage inbound and outbound calls to sell or service motor insurance policies


• Deliver outstanding, accurate service across phone, email, and written communication


• Apply underwriting guidelines and decline risks outside appetite where required


• Use proven sales techniques to confidently close leads and secure new business


• Complete daily tasks, follow workflows, and meet deadlines and targets


• Ensure compliance with all Pacific International Insurance policies and procedures


• Perform additional duties aligned with your skills and experience as directed by your manager