Sales Representative: Car Sales

ZEDA Limited; Umhlanga Rocks; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading vehicle sales company in Umhlanga Rocks is seeking a Vehicle Sales Consultant to manage the sales process, ensure excellent customer service, and oversee vehicle deliveries. The role requires a minimum of 2 years of experience in sales, a Matric certificate, and a Code 08 driver's license. You will interact directly with customers, manage financing options, and ensure vehicle readiness for delivery. This position is crucial for providing a high-quality customer experience in automotive sales.

Qualifications

• 2 Years of work experience required.
• Previous sales or vehicle sales experience preferred.

Responsibilities

• Manage customer interactions and sales process.
• Conduct follow-ups with finance status and customer deliveries.
• Ensure cleanliness and presentation of vehicles.

Skills

Customer service

Sales experience

Knowledge of vehicles

Education

Matric with minimum E aggregate

Code 08 unendorsed Driver’s License

Tools

Deal files

Finance application tools

Job description

Purpose of the role:

To manage the process and team to ensure that vehicles are available at the right mix, quality, time and place so as to exceed customer expectations.

Key deliverables and outputs:

· Meet and greet customers

· Establish customer needs and present suitable options

· Introduce customer to F & I Business Manager

(Range: finance application, VAPS)

· Complete Offer to Purchase after a successful sale with the customer and obtain relevant documentation as per procedure

· Arrange demo or test drive for customer as per procedure

· Prepare Deal file and hand over to F & I Business & Branch Manager for sign off

· Continuously follow up with F & I Business Manager on finance status and keep customer informed

· Prepare vehicle and schedule date of delivery with customer after finance approves

· Explain 30 day exchange plan to customer

· Ensure all fitments are completed prior to delivery

· Complete a VTC for delivery of vehicle and obtain authorising signature

· Deliver vehicle, explain features and hand over associated documents and keys as per procedure

· Obtain signature of customer and file completed Deal file

· Follow up post- delivery with customer as per procedure

· Follow up on leads within 1 hour

· Knowledge of vehicles and Avis Car Sales products and services must be current

· Register vehicle and obtain license plates prior to delivery

· MIO forms are completed for every sale and filed in Deal file

· Ensure all outwork have a matching order and invoice is received upon completion of work

· Complete daily activity sheets and present progress to manager weekly

· Obtain trade-in evaluation from manager and inform customer of offer for vehicle

· Complete forms, collect relevant documents and ensure settlements are done timeously as per procedure for trade-in vehicles

· Follow up on pay-out from banks as per procedure

· All queries are responded to within same day

· All customer complaints are communicated to manager and resolved same day

· CSI follow ups are actioned monthly as provided by Manager

· Inspect cleanliness of vehicle prior to delivery and of vehicles parked on showroom floor

· Stock on showroom floor is presented and priced correctly

· Showroom and work stations are kept clean and tidy

· All Deal files are accurately filed

· Attend Redline team meetings monthly

· Attend regional sales meeting quarterly

Academic Qualifications Essential:

· Matric with minimum E aggregate

· Code 08 unendorsed Driver’s License

Advantageous:

· Sales Courses/Certificates will be advantageous

Work Experience Essential:

· Minimum 2 Years Work Experience

· Previous Sales/Vehicle Sales experience preferable

This job requires that the employee maintains the highest level of Honesty and Integrity as he /she will have access to company assets, cash handling and confidential record storage areas. This requires that a formal personal background check is undertaken. If you have not heard anything from us after 2 weeks of applying, please consider your application unsuccessful. Applications closing date: 29 August 2025