Sales Representative

JDJ Diagnostics; Durban; On-site; ZAR 300,000 - 420,000; Full time

Job summary

A medical diagnostic service provider seeks a motivated individual to participate in the development of its marketing strategy and manage relationships with clients. The successful candidate will need a Diploma or Degree in Marketing or Biomedical fields, prior sales experience in the medical sector, and a valid Driver's License. Responsibilities include promoting services, attending marketing events, and ensuring high standards of customer service. Traveling to various client sites is essential.

Qualifications

• Prior sales experience in the medical industry with a proven track record is essential.
• Driver's License and own vehicle required.
• Must be able to travel to different sites and doctors in the respective areas.
• Must be able to travel to different sites and doctors in the respective areas.

Responsibilities

• Participates in the design and creation of marketing strategy.
• Establishes and maintains effective relationships with clients and suppliers.
• Promotes and sells services to increase market share.
• Represents the organization in marketing events.
• Acts as the initial point of contact with clients for inquiries.
• Provides a feedback loop to maintain customer service standards.
• Completes weekly CRM report for Managers.
• Adheres to agreed targets based on Region.

Skills

Communication

Objection management

Negotiation

Self-motivation

Product knowledge

Time management

Relationship building

Problem-solving

Knowledge of sales/CRM software

Teamwork skills

Self-management

The capacity to manage personal and sensitive information

Education

Diploma/Degree in Marketing or Biomedical qualification or other relevant qualification

Tools

Laboratory information systems

CRM software

Job description

Responsibilities

• Participates in the design and creation of JDJ Diagnostics marketing strategy in order to advance the organization's services, image, and brand recognition.
• To ensure brand loyalty, establishes and maintains effective relationships and personal touch with current and potential clients, including physicians at hospitals and in private practice, hospital management and hospital marketers, as well as important suppliers and service providers.
• Actively promotes and sells JDJ Diagnostics services to both current and potential clients in an effort to increase JDJ Diagnostics market share.
• Takes part in and represents JDJ Diagnostics in marketing events to advance the organization's reputation and services, such as medical aid days, and hospital open days.
• Acting as the company's initial point of contact with clients for a variety of inquiries and grievances relating to laboratory services in order to ensure prompt resolution of problems and feedback to clients.
• Offering all departments within their region a feedback loop to ensure the preservation of high standards of customer service.
• Weekly completion and submission of CRM report to Managers to deliver customer information.
• Adhere to agreed targets based on Region.

Qualifications

• Diploma/Degree in Marketing or Biomedical qualification or other relevant qualification
• Prior sales experience in the medical industry with a proven track record is essential
• Driver's License and own vehicle
• Must be able to travel to different sites and doctors in the respective areas

Relevant Job Knowledge

• Technologically literate
• Laboratory information systems
• Laboratory standards operating procedures and processes
• Marketing and sales knowledge

Required Skills

• Communication
• Objection management
• Negotiation
• Self-motivation
• Product knowledge
• Time management
• Relationship building
• Problem-solving
• Knowledge of sales/CRM software
• Teamwork skills and the ability to work in a demanding situation
• Self-management
• The capacity to manage personal and sensitive information