Sales Manager

Staff Solutions; East London; On-site; ZAR 500,000 - 700,000; Full time

Job summary

Staff Solutions in East London, Eastern Cape is seeking an experienced Sales Manager to lead a high-performing FMCG sales team. You will drive revenue by expanding markets, securing key customers and delivering against regional targets.

You will mentor staff, coordinate with internal sales for quotations, monitor performance, and ensure OTIF delivery while maintaining pricing integrity and strong customer relationships. Travel may be required to meet client needs and grow the business.

Qualifications

• Five years' FMCG sales experience
• Proven experience in sales team management and achieving sales targets

Responsibilities

• Manage and motivate the sales team to achieve targets.
• Service existing customers while identifying and securing new business opportunities.
• Develop new markets and grow the customer base to increase sales volumes and revenue.
• Achieve sales targets, budgeted tonnage and revenue per ton (RPT) objectives.
• Maintain regular customer call cycles and ensure consistent engagement with the customer base.
• Monitor sales performance and prepare accurate sales reports and business review analyses.
• Ensure customer satisfaction in terms of pricing, service delivery and product quality.
• Coordinate with Internal Sales to ensure quotations are prepared and submitted timeously.
• Ensure quotations meet customer specifications, including board grade, artwork and compression strength, while remaining production-friendly to maximise operational efficiency and profitability.
• Monitor stock levels and work with relevant departments to minimise excess stock.
• Ensure on-time, in-full (OTIF) delivery targets are achieved.
• Implement price increases as required and communicate pricing changes effectively to customers.
• Build and maintain strong customer relationships through regular engagement, business reviews and customer entertainment when required.
• Manage customer expectations and remain accessible to customers before and after normal working hours when necessary.
• Travel outside the metropolitan area and outside normal working hours as required by business needs.
• Manage and develop subordinates through mentoring, coaching, performance management and staff welfare activities.
• Ensure team members understand their responsibilities and perform in accordance with their job descriptions.

Skills

Sales leadership

Negotiation

Business development

Customer relationship management

Sales forecasting

Strategic planning

Communication skills

Analytical skills

Team management

Time management

Education

Grade 12

BCom degree

Job description

Key Responsibilities

• Manage and motivate the sales team to achieve individual and departmental sales targets.
• Service existing customers while identifying and securing new business opportunities.
• Develop new markets and grow the customer base to increase sales volumes and revenue.
• Achieve sales targets, budgeted tonnage and revenue per ton (RPT) objectives.
• Maintain regular customer call cycles and ensure consistent engagement with the customer base.
• Monitor sales performance and prepare accurate sales reports and business review analyses.
• Ensure customer satisfaction in terms of pricing, service delivery and product quality.
• Coordinate with Internal Sales to ensure quotations are prepared and submitted timeously.
• Ensure quotations meet customer specifications, including board grade, artwork and compression strength, while remaining production-friendly to maximise operational efficiency and profitability.
• Monitor stock levels and work with relevant departments to minimise excess stock.
• Ensure on-time, in-full (OTIF) delivery targets are achieved.
• Implement price increases as required and communicate pricing changes effectively to customers.
• Build and maintain strong customer relationships through regular engagement, business reviews and customer entertainment when required.
• Manage customer expectations and remain accessible to customers before and after normal working hours when necessary.
• Travel outside the metropolitan area and outside normal working hours as required by business needs.
• Manage and develop subordinates through mentoring, coaching, performance management and staff welfare activities.
• Ensure team members understand their responsibilities and perform in accordance with their job descriptions.

Minimum Requirements

Qualifications:

• Grade 12 (Matric).
• A tertiary qualification in Sales, Marketing or a relevant BCom degree.
• Computer literacy.

Experience:

• At least five years' sales experience within the FMCG industry.
• Proven experience in sales team management and achieving sales targets.

Key Skills and Competencies

• Strong sales, negotiation and business development skills.
• Proven leadership and team management abilities.
• Excellent customer relationship management skills.
• Strong analytical skills and the ability to interpret sales reports and business performance.
• Good planning, organisational and time management skills.
• Ability to identify market opportunities and drive revenue growth.
• Strong communication and interpersonal skills.
• Commercial awareness and a focus on profitability.
• Ability to work under pressure and meet deadlines.
• Flexibility to travel and accommodate customer requirements outside normal working hours.