SALES CONSULTANT (SECUREDRIVE)

Fidelity Services Group; KwaZulu-Natal; Sur place; ZAR 300 000 - 480 000; Plein temps

Résumé du poste

Fidelity Services Group is seeking a Sales Consultant and Key Accounts in KwaZulu-Natal, South Africa. The role targets B2B and SME customers, aims to achieve designated sales targets, and supports key accounts to foster long-term relationships.

You will source new business through ongoing prospecting, generate revenue in assigned accounts, ensure client needs are met, and collaborate with support and operations to deliver on commitments.

Qualifications

• Matric/Grade 12 completed.
• Relevant qualification/degree advantageous.
• Minimum 3 years experience.
• Excellent verbal and written communication skills.
• Computer literate: MS Office, Excel, PowerPoint.
• Great interpersonal skills.

Responsabilités

• Source and acquire new business in B2B and SME through prospecting.
• Generate business in assigned accounts and attain new accounts for the business against targets.
• Ensure clients' needs and expectations are met by the business.
• Maintain knowledge of competing products/services, pricing structures and strengths/weaknesses to service accounts.
• Ensure profitable sales volume and strategic objective targets are met.
• Assess, clarify and validate consumers' needs while maintaining high satisfaction ratings.
• Work with customer support and resource management to meet objectives and expectations.
• Regular follow up of orders.
• Assist with timely collections of outstanding invoices.
• Develop budgets and manage issues with internal/external customers.
• Help develop initiatives to increase customer satisfaction and retention.
• Assist management with company-wide strategic planning.
• Prepare detailed proposals/quotes based on each consumer’s requirements.

Connaissances

Verbal communication

Written communication

Interpersonal skills

Time management

Problem solving

Analytical

Attention to detail

Formation

Matric / Grade 12

Relevant qualification/degree advantageous

Outils

MS Office

Excel

PowerPoint

Description du poste

Vacancy : Sales Consultant and Key Accounts

Overall purpose of the job: The main objective of the Sales ConsultantKey Account is achieve designated sales targets through sales to both B2B and SME customers and support key accounts as required.

Duties & Responsibilities

• Source and acquire new business in B2B and SME through an ongoing prospecting plan
• Generate business in the assigned accounts as well as attain new accounts for the business in line with Targets as set from time to time
• Ensure client’s needs and expectations are met by the business
• Maintain knowledge and awareness of competing products/services, discount and pricing structures, and overall strengths and weaknesses in order to determine how best to service and motivate accounts to stay with the business and create new customer relationships
• Ensure profitable sales volume and strategic objective targets are met
• Assess, clarify, and validate the consumers’ needs on an ongoing basis, maintaining high customer satisfaction ratings that are up to the business’s standards
• Work closely with the customer support and resource management departments in an effort to meet customer performance objectives as well as the customers’ expectations through complimentary cross-functional efforts
• Regular follow up of orders
• Assist with timely collections of outstanding invoices
• Developing Budgets
• Managing any issues that may arise with both internal and external customers
• Help develop initiatives to increase customer satisfaction and retention
• Assist the Company’s management with company-wide strategic planning
• Ensure works are executed as per company policies and procedure
• Prepares detailed proposals/quotes dependent on each consumer’s requirements

Minimum Qualifications And Experience

• Matric / Grade 12
• Relevant qualification/degree advantageous
• Minimum 3 years experience
• Excellent verbal and written communication skills
• Computer Literate (MS Office, Excel, PowerPoint)
• Great Interpersonal Skills
• Prior experience in Telematics advantageous

Attributes

• Action orientated
• Time Management
• Planning and Organizing
• Attention to detail
• Problem Solving
• Analytical
• Be comfortable with working in a fast paced and pressurised environment