Sales Associate: Elevate Customer Experience & Growth

Pick n Pay Retailers; South Africa; Sur place; ZAR 120 000 - 160 000; Plein temps

Résumé du poste

Pick n Pay Retailers is seeking a customer-focused sales professional to provide first-class service in-store. You will interact face-to-face with customers, demonstrate product knowledge, and guide them to suitable purchases while supporting sales targets.

The role requires 2–3 years of sales experience, Matric, and cross-store transferability. You will engage customers, build relationships, and collaborate with teammates to deliver outstanding service in a dynamic retail environment.

Qualifications

• Matric (Grade 12) required.
• 2–3 years of sales experience preferred.
• Transferability between stores may be required.

Responsabilités

• Actively seek and engage customer prospects in the store to maximise sales potential.
• Provide assistance and information on product features to meet sales target.
• Adhere and achieve department’s sales targets on a monthly, bi-annual and annual basis.
• Identify sales opportunities and prepare sales action plans and schedules to meet specific targets.
• Work with customers to determine their needs; recommend the right product and help customers find products that fit needs and desires.
• Liaise with customers and provide management with feedback on customer needs and actions.
• Collaborate with co-workers to ensure proper customer service is delivered.
• Identify and resolve customer concerns to maximise satisfaction.
• Develop product knowledge and stay informed on current and new product offerings.
• Assist in ensuring product presentation area is clean and organized to attract customers.
• Prepare paperwork to activate and maintain contract services.
• Analyse sales reports to aid in sales action plans.
• Demonstrate self-control and manage pressure with positive thinking.
• Organise daily workload and take on additional related tasks to meet department goals.
• Communicate confidently and professionally with peers and managers.
• Develop day-to-day skills and share knowledge with others.

Connaissances

Sales experience

Customer service

Product knowledge

Communication

Formation

Matric (Grade 12)

Description du poste

Pick n Pay Retailers is seeking a customer-focused sales professional to provide first-class service in-store. You will interact face-to-face with customers, demonstrate product knowledge, and guide them to suitable purchases while supporting sales targets.

The role requires 2–3 years of sales experience, Matric, and cross-store transferability. You will engage customers, build relationships, and collaborate with teammates to deliver outstanding service in a dynamic retail environment.