Sales Associate - Retail and E-commerce

Placements24; Soweto; On-site; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

Sales bonuses

Employee discounts

Training program

Career growth

Team atmosphere

Job summary

Placements24 seeks a friendly Sales Associate to join its retail and e-commerce team in Soweto. The role focuses on helping customers, processing sales, and maintaining attractive displays across in-store and online channels.

You will engage customers, learn product features, and contribute to a positive shopping experience while supporting growth across multiple sales channels. Training will be provided, with opportunities for bonuses and career growth.

Qualifications

• Excellent communication and interpersonal skills essential for engaging customers.
• Experience in customer service or sales is an advantage but not required.
• Positive attitude and a customer-focused mindset.
• Basic computer proficiency for managing e-commerce orders.
• Willingness to work flexible hours including weekends/public holidays.

Responsibilities

• Assist customers in identifying and selecting products.
• Process sales transactions accurately using POS systems.
• Maintain visual merchandising and attractive product displays.
• Support online sales by handling inquiries, orders, and fulfillment.

Skills

Communication skills

Customer service

Interpersonal skills

E-commerce order management

Flexible hours

Tools

POS systems

Order management software

Job description

About the Role

Our client is looking for an enthusiastic and customer-focused Sales Associate to join their dynamic retail and e-commerce team in Soweto . This role is crucial for driving sales, providing exceptional customer experiences, and supporting the brand's presence both in-store and online. You will be responsible for understanding customer needs, showcasing products effectively, and contributing to a positive sales environment. This is an excellent entry-level opportunity for an ambitious individual to begin a career in sales within the fast-paced retail sector, making a tangible impact within the Soweto community and gaining valuable experience across multiple sales channels.

Key Responsibilities

• Assist customers in identifying and selecting products that meet their needs.
• Process sales transactions accurately and efficiently through point-of-sale (POS) systems.
• Maintain visual merchandising standards and ensure product displays are appealing.
• Support online sales by managing inquiries, processing orders, and assisting with fulfillment.
• Build rapport with customers and provide a high level of service to encourage repeat business.
• Achieve individual and team sales targets through proactive selling efforts.

Requirements

• Previous experience in a customer service or sales role is an advantage, but not essential.
• Excellent communication and interpersonal skills.
• A positive attitude and a strong desire to help customers.
• Basic computer proficiency for e-commerce order management.
• Ability to work flexible hours, including weekends and public holidays, as required.
• Residency in or near Soweto is preferred for efficient team collaboration.

Benefits

• Competitive hourly wage with potential for sales bonuses.
• Employee discounts on company products.
• Comprehensive training on product knowledge and sales techniques.
• Opportunities for career advancement within the retail sector.
• A vibrant and supportive team atmosphere.