Sales and Shipping Coordinator

Staff Unlimited Recruitment; Gqeberha; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Staff Unlimited Recruitment is assisting with the recruitment of a Sales and Shipping Coordinator for a permanent, on-site role in Port Elizabeth/Gqeberha. The successful candidate will manage relocations, quotations, and shipments from enquiry to completion while liaising with clients, agents and service providers.

The role requires strong client communication, organisational skills, and a driver’s licence, with experience in sales, operations and customer service.

Qualifications

• Grade 12 with Mathematics or relevant tertiary qualification.
• Valid Code 8 driver’s licence.
• Experience in Sales, Operations and Customer Service.
• Strong communication and client relationship skills.
• Good PC literacy.
• Sound geographical knowledge of relocations in the region.
• Sound organisational skills and attention to detail.

Responsibilities

• Liaise with export clients regarding relocations.
• Prepare export documentation for clearing agents.
• Coordinate customs clearance, shipping and related procedures.
• Prepare and follow up on quotations for outbound and inbound shipments.
• Schedule packing, collection and shipment bookings.
• Liaise with shipping lines, agents and international partners.
• Conduct client surveys to assess volume and documentation needs.
• Handle sales viewings and costing and manage CRM records.
• Provide professional customer service and correspondence.
• Conduct regular client follow-ups and marketing calls.
• Maintain files for secured moves and attend job visits as required.
• Assist with international operations and accruals/tonnage reporting.

Skills

Customer service

Sales

Communication

CRM

Organisational skills

Relationship building

Driver's licence

Education

Grade 12 with Mathematics

Job description

Sales and Shipping Coordinator

Our client is looking for a Sales and Shipping Coordinator to join their team in Port Elizabeth/Gqeberha. This is a hands-on role suited to someone who enjoys working with clients, managing the details of relocations and shipments, and keeping the process moving from quotation through to completion.

Location: Gqeberha (Port Elizabeth)

Job Type: Permanent, On-site

Minimum Requirements

• Grade 12 with Mathematics, or a relevant tertiary qualification

• Valid Code 8 driver's licence

• Previous experience in Sales, Operations and Customer Service

• Strong communication and client relationship skills

• Good PC literacy

• Sound geographical knowledge and an understanding of relocations within the region

• Strong organisational skills and attention to detail

• Deadline driven, with the ability to assess and streamline processes

• Able to work independently while coordinating effectively with internal teams, clients, agents and service providers

Key Responsibilities

• Liaise with export clients regarding all aspects of their relocation

• Prepare export documentation for clearing agents

• Co-ordinate customs clearance, shipping and related procedures

• Prepare and follow up on quotations for outbound and inbound shipments

• Schedule packing, collection and shipment bookings

• Liaise with shipping lines, agents and international partners

• Conduct client surveys to assess volume, packing and documentation requirements

• Handle internal and external sales viewings and costing

• Manage sales activities and client information on the CRM system

• Provide professional customer service and correspondence

• Conduct regular client follow-ups and marketing calls

• Open and maintain files for secured moves

• Attend job visits as required

• Complete tender requests

• Assist with international operations

• Prepare and monitor accruals and tonnage reports

• Provide general administrative support when required

What We're Looking For

We are looking for someone who can build relationships, win business and keep the operational side running smoothly. You should be comfortable dealing with clients and service providers, managing multiple deadlines and taking ownership of the process from initial enquiry through to shipment completion.

If you have experience in relocations, freight, shipping, logistics or a similar environment, we would like to hear from you.