Sales and Partnerships Manager

Exceed HR and Recruitment; Paarl; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Exceed HR and Recruitment seeks a Sales and Partnerships Manager in Paarl to drive occupancy and revenue for luxury hotel clients. You will nurture relationships with international travel agents, tour operators, DMCs, and luxury partners while expanding business in key markets such as the USA, UK, Germany, and South Africa.

You will coordinate site inspections, trade shows, and sales trips and align with Reservations, Revenue, Marketing and Operations.

Qualifications

• Minimum 5 years’ experience in hotel sales, luxury hospitality, or tourism sales.
• Experience managing travel agent and tour operator relationships.
• Experience developing sales strategies that drive revenue and occupancy.

Responsibilities

• Develop and implement hotel sales strategies to increase occupancy and revenue.
• Build and maintain relationships with travel agents, tour operators, DMCs, and luxury partners.
• Grow business from key markets including the USA, UK, Germany, and South Africa.
• Identify new markets, channels, and opportunities to support occupancy.
• Plan and attend trade shows, roadshows, networking events, webinars, and sales trips.
• Coordinate site inspections and familiarisation trips for partners and media.
• Work with Reservations, Revenue, Marketing, and Operations to hit targets.
• Monitor sales activity, agent performance, and market trends.

Skills

Hotel sales

Key account management

Negotiation

Networking

Market development

Education

Hospitality/Marketing degree

Tools

CRM systems

Job description

Sales and Partnerships Manager job vacancy in Paarl.

Duties and Responsibilities:

• Develop and implement hotel sales strategies to increase occupancy and revenue.
• Build and maintain strong relationships with local and international travel agents, tour operators, DMCs, concierge networks, and luxury travel partners.
• Grow business from key markets, including the USA, UK, Germany, and South Africa.
• Identify new markets, sales channels, and business opportunities to support hotel occupancy.
• Plan and attend trade shows, roadshows, networking events, webinars, and sales trips.
• Manage group enquiries, exclusive-use bookings, and special events until handover to the operational team.
• Coordinate site inspections, educational visits, and familiarisation trips for travel partners and media.
• Work closely with Reservations, Revenue, Marketing, and Operations to achieve sales and occupancy targets.
• Monitor sales activity, agent performance, new business, and conversion rates.
• Conduct competitor and market analysis within the luxury travel and hospitality industry.

Requirements:

• Relevant tertiary qualification in Hospitality Management, Tourism, Marketing, Business Management, or a related field advantageous.
• Minimum 5 years’ experience in hotel sales, luxury hospitality, or tourism sales.
• Proven experience managing travel agent and tour operator relationships.
• Experience developing sales strategies that drive revenue and occupancy.
• Experience with group bookings, exclusive-use bookings, and high-value guests.
• International sales and market development experience advantageous.
• Experience attending trade shows, roadshows, sales trips, and networking events.
• CRM and hotel reservation system experience advantageous.
• Strong sales, negotiation, presentation, and networking skills.
• Good commercial and financial understanding, including the ability to analyse sales data and market trends.
• Knowledge of hotel revenue management principles.
• Excellent Afrikaans and English communication skills.
• Results-driven, proactive, highly organised, and able to work independently.
• Willing to work outside normal hours, including weekends and public holidays when required.