Sales Agent

Smollan; South Africa; On-site; ZAR 201,000 - 312,000; Full time

Job summary

Smollan in Johannesburg is seeking a contract call centre sales and service consultant to handle inbound and outbound calls, provide outstanding customer service, and drive sales targets. The role requires on-site presence and collaboration with the sales and service teams.

You'll consult with clients, offer product information, resolve queries, and contribute to customer satisfaction and growth within a dynamic retail environment.

Qualifications

• Experience in call centre or sales role.

Responsibilities

• Handle inbound and outbound calls while delivering exceptional customer service.
• Address client queries and facilitate sales processes to meet targets.
• Consult with clients and provide product information to support decision making.
• Collaborate with sales and service teams to drive performance and growth.

Skills

Customer service

Sales

Communication

Job description

This is a contract role for a call centre sales and service consultant based in the Johannesburg
Metropolitan area. The consultant will be responsible for handling inbound and outbound
calls,providing exceptional customer service,addressing client queries and facilitating sales
processes.Daily tasks include consulting with clients,offering product information,ensuring
customer satisfaction,and achieving sales targets.The role requires on-site presence and
collaboration with the sales and service teams to drive performance and growth.