Risk And Intelligence Manager

Switch Recruit (Pty) Ltd; Cape Town; On-site; ZAR 800,000 - 1,200,000; Full time

Job summary

Switch Recruit (Pty) Ltd located in Cape Town seeks a Risk and Intelligence Manager to drive predictive risk prevention using data, intelligence and operational insights. You will strengthen security, minimise losses and support business performance through proactive measures.

You will lead investigations, manage surveillance, and coordinate intelligence sharing with law enforcement and industry bodies to safeguard assets and people across logistics operations.

Qualifications

• NQF Level 6 qualification (National Diploma) is highly advantageous.

Responsibilities

• Gather and analyse external intelligence relating to emerging security risks, industry trends and impact on operations.
• Monitor regional risk hotspots such as cargo theft, hijackings and warehouse incidents.
• Analyse internal incident reports and data to identify trends and improvements.
• Develop risk heat maps, intelligence reports and predictive insights for proactive decision-making.
• Lead investigations into security incidents using intelligence-led methodologies.
• Oversee surveillance activities and data from CCTV and telematics.
• Translate intelligence findings into practical risk mitigation strategies.
• Conduct comprehensive risk assessments for routes, facilities and initiatives.
• Utilise data analytics tools to support informed decisions.

Skills

MS Excel

Power BI

Data analytics

Logistics systems

Telematics

CCTV analytics

OSINT tools

Leadership

Risk management

Cross-functional coordination

Education

NQF Level 6 diploma

National Diploma in Policing/Security Studies/Management

Tools

MS Excel

Job description

Our client, a leading courier company, is seeking a Risk and Intelligence Manager to play a pivotal role in transforming their approach to risk management. This is an exciting opportunity to drive the shift from reactive risk management to predictive risk prevention, using data, intelligence and operational insights to strengthen security, minimise losses, and support business performance.

Responsibilities

• Gather and analyse external intelligence relating to emerging security risks, organised crime and industry trends that may impact operations.
• Monitor and assess regional risk hotspots, including cargo theft, hijackings, warehouse incidents and other security threats.
• Analyse internal incident reports, audit findings and operational data to identify trends, vulnerabilities and areas for improvement.
• Develop risk heat maps, intelligence reports and predictive insights to support proactive decision-making.
• Monitor external factors, including political unrest, labour disruptions, regulatory changes and other risks that could affect business operations.
• Build and maintain relationships with relevant law enforcement agencies, industry bodies and external stakeholders to support intelligence sharing and collaboration.
• Lead investigations into security incidents, fraud, theft and operational irregularities using intelligence-led methodologies.
• Manage investigation processes, including evidence gathering, interviews, documentation and case management.
• Oversee surveillance activities, including the analysis of CCTV footage, vehicle tracking systems and other security technologies.
• Coordinate integrity testing and risk assessments to identify potential vulnerabilities and strengthen security controls.
• Translate intelligence findings into practical risk mitigation strategies and operational improvements.
• Conduct comprehensive risk assessments for transport routes, facilities, cargo and new operational initiatives.
• Oversee the implementation, optimisation and effective utilisation of intelligence and risk management systems.
• Interpret and analyse operational and logistics data to identify trends, risks and opportunities for improvement.
• Utilise transport management systems, tracking platforms and data analytics tools to support intelligence gathering and informed decision-making.
• Integrate multiple data sources to produce meaningful, actionable intelligence that supports proactive risk management and business continuity.

Requirements

• NQF Level 6 qualification (National Diploma) in Policing, Security Studies, Management, or a related field is highly advantageous.
• PSIRA Grade A certification is non-negotiable.
• Proven experience within the private security, logistics, or risk management sectors.
• Valid driver's licence.
• Previous experience within a retail distribution centre is essential.
• A minimum of 5 years' experience in a Site Manager or similar leadership role.
• Strong experience leading investigations within a logistics environment.
• Proficient in MS Excel, Power BI, or a similar data analytics tool.
• Proficient in logistics systems, tracking platforms and telematics.
• Proficient in CCTV analytics and surveillance technologies.
• Experience using social media monitoring and/or open-source intelligence (OSINT) tools.
• Strong understanding of supply chain risks and risk mitigation strategies.
• Sound knowledge of the Criminal Procedure Act, Law of Evidence and Labour Law.