Revenue & Reservations Lead: Dynamic Pricing

HotelJobs; Franschhoek; On-site; ZAR 420,000 - 660,000; Full time

Job summary

ProStaffSelect is seeking a Revenue and Reservations Supervisor for a luxury 5-star hotel in Franschhoek. You will lead the reservations team, drive dynamic pricing, maintain rate parity across channels, and maximise occupancy and profitability.

Responsibilities include monitoring market demand, preparing forecasts, supervising staff, and coordinating with Sales, Front Office and Housekeeping to deliver exceptional guest service and seamless group bookings.

Qualifications

• 3–5 years in hospitality reservations and revenue management.
• 2+ years in a supervisory/management role.
• Strong proficiency in PMS and distribution tools (Opera/Protel) and excellent Excel/analytical skills.

Responsibilities

• Develop and implement dynamic pricing strategies and BAR levels.
• Monitor competitor pricing, market demand, and booking pace to adjust rates.
• Prepare daily/weekly/monthly forecasting, pickup and financial reports for executives.
• Supervise reservations team and ensure high service quality and fast responses.
• Oversee bookings, block allocations, waitlists, and cancellations; maintain rate integrity.

Skills

Leadership

Analytical thinking

Communication

Education

Hospitality/Revenue Management degree

Tools

Opera PMS

Protel

Excel

Job description

ProStaffSelect is seeking a Revenue and Reservations Supervisor for a luxury 5-star hotel in Franschhoek. You will lead the reservations team, drive dynamic pricing, maintain rate parity across channels, and maximise occupancy and profitability.

Responsibilities include monitoring market demand, preparing forecasts, supervising staff, and coordinating with Sales, Front Office and Housekeeping to deliver exceptional guest service and seamless group bookings.