Returns Clerk

Tiger Consumer Brands Ltd.; South Africa; On-site; ZAR 180,000 - 220,000; Full time

Job summary

Tiger Brands in South Africa is seeking a detail‑oriented team member to manage returns and ensure product and claim accuracy on a daily basis. You will check quantities, ensure credits are issued to the correct customer, and support safety standards in a fast‑moving consumer goods environment.

Responsibilities include safeguarding product integrity, balancing trade and claims returns, and contributing to MECP initiatives to drive manufacturing excellence while meeting deadlines and quality

Qualifications

• Grade 12
• Computer Literate (Microsoft Excell, Word, Powerpoint)
• FMCG Exposure
• Functional / Technical Competencies
• Safety protocols and compliance
• Computer literate (Microsoft Excel, Word)

Responsibilities

• Managing Returns
• Ensure product and claim correspond
• Check quantity to claim is the same as product
• Stamp claim when everything balances
• Ensure that general trade returns are credited to customer not driver
• Ensure that the quantity and product is checked, no product with fungus is accepted
• Ensure that general trade and claims returns balance daily, and checked by supervisors
• Safety and Quality: Utilize allocated cleaning materials in maintaining the high standard within the relevant work area
• Set hygiene standards are adhered to at all times
• Adhere to Health and Safety regulations
• Ensure allocated equipment is safe to operate and all safety features are operational
• Report and address evident unsafe situations immediately
• Familiarisation and compliance with all company policies, practises and procedures and the manufacturing protocol
• Work Place Improvement: Participate effectively in the Invocoms sessions
• Identify non compliances to be addressed using the SGA process
• Apply manufacturing Excellence Methodology: Participate in all MECP activities

Skills

Numeracy

Attention to detail

Interpersonal skills

Time management

Education

Grade 12

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Responsibilities

• Managing Returns
• Ensure product and claim correspond
• Check quantity to claim is the same as product Stamp claim when everything balances
• Ensure that general trade returns are credited to customer not driver
• Ensure that the quantity and product is checked ,no product with fungus is accepted.
• Ensure that general trade and claims returns balance daily, and checked by supervisors
• Safety and Quality Utilize allocated cleaning materials in maintaining the high standard within the relevant work area
• Ensure set hygiene standards are adhered to at all times.
• Ensure adherence to the Health and Safety regulations.
• Ensure allocated equipment is safe to operate and all safety features are operational.
• Ensure that all evident unsafe situations are reported, and attended to immediately.
• Ensure familiarisation and compliance with all company policies, practises and procedures and the manufacturing protocol.
• Work Place Improvement Participate effectively in the Invocoms sessions.
• Participate and or identify non compliances to be addressed using the SGA process.
• Application of manufacturing Excellence Methodology Participate in all MECP activities

Qualifications & Experience

• Grade 12
• Computer Literate (Microsoft Excell, Word, Powerpoint)
• FMCG Exposure
• Functional / Technical Competencies
• Safety protocols and compliance
• Computer literate (Microsoft Excel, Word)
• Accurate numeracy proficiency
• Attention to detail
• FMCG (food sector) experience an added advantage.

Behavioural Competencies

• Well organized and focused on service delivery
• Good interpersonal skills
• Prepared to work overtime and weekends when needed (including night shifts).
• Ability to work under pressure, prioritize and multitask
• Self-motivated and ambitious
• Good communication skills
• Be able to work unsupervised and meet set deadlines

Employment Equity

In accordance with the employment equity plan of Tiger Brands and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.

Company Overview

Tiger Brands is proudly Africa’s largest listed manufacturer of fast-moving consumer goods (FMCG). We impact lives every day with our iconic, award-winning brands. Our core business is the manufacturing, marketing and distribution of everyday branded food and beverages. Our products are relevant across every meal occasion and are well positioned to grow. Being a food company means we’re an intimate part of everybody's daily lives and that’s why we get loud and proud about exploring further, roaring louder and growing together. We aim to Ignite Your Career, Grow our brands and our business. If you are looking for an exciting career in a multinational FMCG business, then Tiger Brands is the place for you to work and play. Explore the vacancies we currently have available @TigerBrands.