Retail Team Leader: Remote Oversight + Bonuses & Training

Placements24; Paarl; Hybrid; ZAR 180,000 - 270,000; Full time

Benefits offered by this job

Performance bonuses

Flexible remote oversight

Employee discounts

Training & development

Job summary

Placements24 in Paarl seeks a proactive Retail Team Leader to guide a local team, while performing remote oversight on select operations. You will drive sales, enhance customer experiences, and support the store manager in daily tasks in the Western Cape region.

The role blends on-site leadership with remote coordination, leveraging digital tools to optimize store performance and team development.

Qualifications

• Leadership experience in retail
• Strong communication and interpersonal skills
• Proven ability to drive sales and customer satisfaction

Responsibilities

• Lead and motivate retail team to hit sales targets and deliver service.
• Oversee daily store operations, ensure efficient workflow and adherence to standards.
• Assist with inventory management, stocktaking and replenishment.
• Conduct training and coaching to enhance skills and product knowledge.
• Handle customer escalations and resolve issues to ensure satisfaction.
• Contribute to visual merchandising and store presentation.

Job description

Placements24 in Paarl seeks a proactive Retail Team Leader to guide a local team, while performing remote oversight on select operations. You will drive sales, enhance customer experiences, and support the store manager in daily tasks in the Western Cape region.

The role blends on-site leadership with remote coordination, leveraging digital tools to optimize store performance and team development.