Retail Team Lead: Lead & Develop in Queenstown

Placements24; Komani; On-site; ZAR 83,000 - 117,000; Full time

Benefits offered by this job

Competitive hourly wage

Overtime opportunities

Employee discounts

Dynamic work environment

Training & development

Job summary

Placements24 in Queenstown is seeking a motivated Retail Team Lead to guide a team of sales associates, ensure outstanding customer service, and help run the retail floor smoothly.

You will back up the Assistant Store Manager, coach staff, manage stock and merchandising, and lead promotions with flexible weekend shifts.

This role offers hands-on leadership, a dynamic team environment, and opportunities for progression within the store.

Qualifications

• Previous retail leadership experience required.
• Strong customer service and communication skills.
• Ability to motivate a team and manage priorities.
• Flexible to work weekends and holidays.

Responsibilities

• Supervise and guide daily activities of the retail sales team on the floor.
• Assist in training new team members and provide ongoing coaching to enhance performance.
• Ensure high standards of customer service are met and exceeded at all times.
• Support the implementation of sales strategies and promotional activities.
• Oversee stock management, including receiving, organizing, and replenishing merchandise.
• Maintain store presentation, visual merchandising standards, and operational efficiency in Queenstown.

Skills

Retail leadership

Customer service

Team motivation

Job description

Placements24 in Queenstown is seeking a motivated Retail Team Lead to guide a team of sales associates, ensure outstanding customer service, and help run the retail floor smoothly.

You will back up the Assistant Store Manager, coach staff, manage stock and merchandising, and lead promotions with flexible weekend shifts.

This role offers hands-on leadership, a dynamic team environment, and opportunities for progression within the store.