Retail Store Manager - Witbank - Gauteng

West Coast Personnel; eMalahleni; On-site; ZAR 300,000 - 420,000; Full time

Job summary

West Coast Personnel in South Africa seeks a Store Manager to oversee daily operations, drive sales, and ensure customer service aligns with company standards.

The role requires Matric and a Diploma, with 5+ years in Retail Sales/Marketing and at least 3 years in a supervisory role. Automotive parts experience preferred. You will manage stock, budgets, and staff while delivering strong profitability.

Qualifications

• Matric / Grade 12 is essential.
• Diploma in Business Admin, Sales, or Marketing required.
• Minimum 5 years in Retail Sales/Marketing and 3 years in a supervisory role.

Responsibilities

• Drive store performance to achieve sales and profitability targets.
• Execute operational and sales strategies to improve results.
• Manage stock, merchandising, and inventory control.
• Monitor financial performance and identify growth opportunities.
• Lead, coach, and manage team performance.
• Ensure excellent customer service and handle escalations.
• Maintain compliance with company policies and HSE standards.
• Manage store operations, staffing, and daily activities.
• Control costs and manage budgets effectively.
• Build and maintain strong customer and stakeholder relationships.
• Identify risks and ensure proper controls are in place.

Skills

Sales leadership

Customer service

Team management

Communication

Education

Matric / Grade 12

Diploma in Business Administration, Sales, or Marketing

Tools

MS Office

ERP

SAP

Job description

This person will manage and oversee the daily operations of the retail store, ensuring operational efficiency, achievement of sales and profitability targets, and delivery of high-quality customer service in line with company standards.

Minimum Requirements

• Matric / Grade 12 (essential)
• Diploma in Business Administration, Sales, or Marketing
• Minimum 5 years experience in Retail Sales and/or Marketing
• At least 3 years in a supervisory or managerial role
• From Automotive Parts / Aftermarket Retail sector
• Computer Literate (MS Office Suite; ERP, SAP)
• Communication skills (both verbal and written)

Responsibilities

• Drive store performance to achieve sales and profitability targets
• Execute operational and sales strategies to improve results
• Manage stock, merchandising, and inventory control
• Monitor financial performance and identify growth opportunities
• Lead, coach, and manage team performance
• Ensure excellent customer service and handle escalations
• Maintain compliance with company policies and HSE standards
• Manage store operations, staffing, and daily activities
• Control costs and manage budgets effectively
• Build and maintain strong customer and stakeholder relationships
• Identify risks and ensure proper controls are in place

If you do not receive a response within two weeks, please consider your application unsuccessful.