Retail Store Manager

Staff Solutions Recruitment; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading retail recruitment agency in Johannesburg seeks an experienced Store Manager for a furniture and decor retail store in Alberton. The ideal candidate will have at least 5 years of retail management experience, strong customer service skills, and proficiency in MS Office. Responsibilities include supervising staff, ensuring smooth store operations, and maintaining cash balances. The position offers a chance to build strong customer relationships in a dynamic environment.

Qualifications

• Minimum 5 years of retail management experience; experience in furniture retail is advantageous.
• Proficiency in MS Office is essential.
• Sage Evolution experience is a plus.

Responsibilities

• Provide exemplary customer service through product showcasing and staff supervision.
• Schedule and delegate tasks to employees, monitor their performance.
• Ensure smooth store operations.
• Maintain accurate cash balances and perform cash-ups.
• Prepare daily, weekly, and monthly reports.
• Build strong customer relationships and enforce company policies.
• Handle customer concerns both in-store and via phone.
• Collaborate with various departments within the group.

Skills

Customer service expertise

Retail management

Team leadership

Performance monitoring

Education

Grade 12 / Matric qualification

Tools

MS Office

Sage Evolution

Job description

The role is for a Store Manager position at a furniture and decor retail store in Alberton.

Responsibilities:

• Provide exemplary customer service through product showcasing and staff supervision.
• Schedule and delegate tasks to employees, monitor their performance.
• Ensure smooth store operations.
• Maintain accurate cash balances and perform cash-ups.
• Prepare daily, weekly, and monthly reports.
• Build strong customer relationships and enforce company policies.
• Handle customer concerns both in-store and via phone.
• Collaborate with various departments within the group.

Requirements and Skills:

• Minimum 5 years of retail management experience; experience in furniture retail is advantageous.
• Proficiency in MS Office is essential.
• Sage Evolution experience is a plus.
• Grade 12 / Matric qualification.