Retail Store Leader: Sales, Ops & People Growth

Clicks Group Limited; Randburg; On-site; ZAR 700,000 - 900,000; Full time

Job summary

Clicks Group Limited is seeking an experienced Store Manager at Fourways to lead store operations, drive sales and protect brand standards. You will manage stock, expenses and admin while ensuring strong customer service and promotional execution.

You will develop and engage a large, diverse team, schedule staff, and maintain compliance with labour policies. Focus on achieving financial targets and delivering a high performing store culture.

Qualifications

• Sound understanding of financial management principles and budgeting.
• Strong retail/FMCG background with merchandising and promotions knowledge.
• Familiarity with stock, cost, risk and compliance management.
• Knowledge of customer service excellence and labour legislation.

Responsibilities

• Drive store sales and financial performance against targets.
• Manage all operational activities, including stock, expenses and admin.
• Oversee in-store visual merchandising and brand presentation.
• Lead and develop staff to meet current and future needs.
• Schedule staff in line with labour policy and models.
• Ensure weekly time and attendance records are complete and accurate.
• Implement customer service initiatives to improve loyalty and club card uptake.
• Foster relationships with centre managers, suppliers and DCs to achieve objectives.

Skills

Managerial skills

Results oriented

Planning & organising

Problem solving

Customer focus

Leadership

Team management

Education

Grade 12 (Maths 50% and English 50%)

B. Degree or Diploma in retail/finance management

Job description

Clicks Group Limited is seeking an experienced Store Manager at Fourways to lead store operations, drive sales and protect brand standards. You will manage stock, expenses and admin while ensuring strong customer service and promotional execution.

You will develop and engage a large, diverse team, schedule staff, and maintain compliance with labour policies. Focus on achieving financial targets and delivering a high performing store culture.