Retail store assistant

Uniting Holding; Mbombela (Nelspruit); On-site; ZAR 100,000 - 167,000; Full time

Benefits offered by this job

Complimentary onboard training

Business travel opportunities

Staff accommodation

Job summary

Uniting Holding is seeking a Retail Store Assistant to greet customers, offer expert product advice and drive sales while maintaining strong product knowledge. You will support the team to deliver exceptional retail experiences and a seamless service at the checkout and on the shop floor.

The role emphasizes friendly communication, adaptability to a fast-paced environment, and a willingness to learn across shifts, including weekends and holidays. On-the-job onboarding is provided.

Qualifications

• Matric or equivalent (NQF Level 4) completed.
• Previous retail or customer service experience preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Greet and assist customers, providing expert advice on products and services.
• Drive sales by identifying customer needs, offering recommendations, and upselling products.
• Maintain thorough product knowledge including features, benefits and availability.
• Work closely with team members to achieve store goals and provide a seamless customer experience.
• Address and resolve customer inquiries and complaints in a professional manner.

Skills

Customer service

Communication

Interpersonal skills

Education

Matric / NQF Level 4

Job description

Join the dynamic team as a Retail Store Assistant. We are seeking enthusiastic and customer-focused individuals who are passionate about delivering exceptional retail experiences. As a Retail Store Assistant you will play a pivotal role in ensuring our customers receive outstanding service and find the products they need.

Responsibilities

• Customer Service: Greet and assist customers, providing expert advice on products and services to meet their needs.
• Sales: Drive sales by identifying customer needs, offering recommendations, and upselling products where appropriate.
• Product Knowledge: Maintain a thorough understanding of our product range, including features, benefits, and availability.
• Team Collaboration: Work closely with other team members to achieve store goals and provide a seamless customer experience.
• Problem Solving: Address and resolve customer inquiries and complaints in a professional and efficient manner.

Requirements

• Passed Matric or equivalent (NQF Level 4)
• Previous experience in retail or customer service is preferred.
• Strong communication and interpersonal skills
• Ability to work in a fast paced environment and handle multiple tasks
• Positive attitude and a willingness to learn
• Flexibility to work various shifts, including weekend and holidays.

What We Offer

• Complimentary onboard training
• Business travel opportunities
• Staff accommodation