Retail Store Assistant

Placements24; Gauteng; On-site; ZAR 78,000 - 100,000; Full time

Benefits offered by this job

Staff discounts

Training program

Career progression

Team environment

Job summary

Placements24 is seeking an energetic Retail Store Assistant for the Tembisa branch to support day-to-day store operations and deliver an outstanding shopping experience.

You will greet customers, assist with product locations, operate the POS, manage stock, handle returns, and work with a friendly team committed to excellent service.

Qualifications

• Previous experience in a retail or customer-facing role is advantageous.
• Basic numeracy is required for transactions and stock counts.
• Friendly, approachable, and reliable team player.

Responsibilities

• Greet customers and assist with locating products.
• Operate POS and process various payment methods.
• Maintain clean, organized store and displays.
• Receive, unpack stock, and replenish shelves.
• Handle returns and exchanges per policy.
• Contribute to sales targets through product knowledge.

Skills

Retail exp

Customer service

Cash handling

Stock mgmt

Communication

Job description

About the Role

Our client is seeking an energetic and customer-oriented Retail Store Assistant to join their team at the Tembisa branch. This role is crucial for ensuring the smooth day-to-day operations of the store and providing an outstanding shopping experience for all customers. You will be the face of the brand, assisting shoppers, managing inventory, and maintaining a welcoming store environment. This is an excellent opportunity for individuals passionate about retail and customer engagement to grow within a supportive team, contributing directly to the store's success and customer satisfaction in the vibrant Tembisa community.

Key Responsibilities

• Greet customers warmly upon entry and assist them with locating products and answering inquiries.
• Operate the point-of-sale (POS) system to process sales transactions accurately, including cash, card, and other payment methods.
• Maintain store cleanliness and organization, ensuring merchandise is attractively displayed and aisles are clear.
• Assist with receiving and unpacking new stock, checking for damages, and replenishing shelves promptly.
• Handle customer returns and exchanges professionally, adhering to company policies.
• Contribute to achieving store sales targets through proactive customer engagement and product knowledge.

Requirements

• Previous experience in a retail or customer-facing role is advantageous.
• Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
• Basic numeracy skills for handling transactions and stock counts.
• Ability to stand for extended periods and perform moderate physical tasks such as lifting and stocking shelves.
• A willingness to learn about products and company policies.
• Reliable and punctual with a strong work ethic.

Benefits

• Competitive starting salary with opportunities for regular reviews.
• Staff discounts on merchandise purchased from the store.
• Comprehensive training program covering product knowledge and customer service skills.
• Opportunities for career progression within the retail sector.
• A positive and dynamic team environment with supportive colleagues.