Assistant Retail Store Manager

Placements24; Gauteng; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Career development

Employee discount

Supportive team

Retail exposure

Job summary

Placements24 is seeking an proactive Assistant Retail Store Manager to support the Store Manager in our Tembisa store. This role focuses on smooth daily operations, delivering exceptional customer service, and helping achieve sales targets.

You will supervise staff, manage stock, participate in merchandising, and implement sales promotions. The position offers exposure to all aspects of retail management and opportunities for career growth in a dynamic, customer-focused environment.

Qualifications

• Previous retail experience with some supervisory responsibilities preferred.
• Strong interpersonal and communication skills.
• Customer-centric approach with commitment to exceptional service.
• Ability to work as part of a team and follow management directives.
• Familiarity with retail operations and POS systems.

Responsibilities

• Assist the Store Manager in daily operations, including opening and closing procedures.
• Supervise and guide retail staff, ensuring excellent customer service and adherence to store policies.
• Help manage inventory levels, including receiving, stocking, and processing merchandise.
• Support the implementation of sales strategies and promotional activities to drive revenue.
• Handle customer inquiries, complaints, and returns professionally and promptly.
• Maintain store cleanliness, organization, and visual merchandising standards.

Skills

Staff supervision

Interpersonal skills

Customer focus

Team collaboration

Tools

POS systems

Job description

About the Role

Our client is looking for a proactive and detail-oriented Assistant Retail Store Manager to support the Store Manager in their Tembisa location. This role is crucial for ensuring the store operates efficiently, maintaining high standards of customer service, and achieving sales objectives. You will work closely with the management team to supervise staff, manage stock, and contribute to the overall success of the retail outlet. This position offers a fantastic opportunity for an aspiring retail leader to gain valuable experience and develop their career in a dynamic and customer-focused environment.

Key Responsibilities

• Assist the Store Manager in daily operations, including opening and closing procedures.
• Supervise and guide retail staff, ensuring they provide excellent customer service and adhere to store policies.
• Help manage inventory levels, including receiving, stocking, and processing merchandise.
• Support the implementation of sales strategies and promotional activities to drive revenue.
• Handle customer inquiries, complaints, and returns in a professional and timely manner.
• Maintain store cleanliness, organization, and visual merchandising standards.

Requirements

• Previous experience in a retail environment, with some supervisory or leadership responsibilities preferred.
• Strong interpersonal and communication skills.
• A customer-centric approach with a commitment to delivering exceptional service.
• Ability to work effectively as part of a team and support management directives.
• Familiarity with retail operations and point-of-sale (POS) systems.
• Flexibility to work various shifts, including weekends and public holidays.

Benefits

• Competitive salary and potential for performance-based incentives.
• Opportunities for professional development and career progression.
• Generous employee discount on store products.
• A supportive and collaborative work environment.
• Exposure to all aspects of retail store management.