Retail Sales & Customer Engagement Specialist

Placements24; Paarl; On-site; ZAR 114,000 - 162,000; Full time

Benefits offered by this job

Hourly wage

Incentives based on performance

Employee discount on store merchandise

Training and development opportunities

Uniform allowance

Job summary

Placements24 in Paarl seeks a personable Retail Sales Associate - Customer Engagement Specialist to deliver exceptional service and drive sales. You will greet customers, assess needs, and guide them to suitable products while maintaining a welcoming store environment.

The role emphasizes strong communication, teamwork, and a proactive attitude to meet store targets and customer expectations in a dynamic retail setting.

Qualifications

• Previous retail or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Ability to work weekends/holidays and stand for long periods.

Responsibilities

• Greet and assist customers in a friendly, professional manner.
• Understand customer needs and recommend suitable products.
• Achieve individual and store sales targets through effective selling techniques.
• Maintain store presentation, cleanliness and organization.
• Process transactions accurately using the POS system.
• Handle inquiries, feedback and complaints effectively.
• Assist with inventory management and visual merchandising.
• Build strong customer relationships for loyalty and repeat business.
• Stay informed about product knowledge, promotions and new arrivals.
• Contribute to a positive team atmosphere in the Paarl store.

Skills

Customer service

Communication

Teamwork

Organizational skills

Sales principles

Education

High school diploma or equivalent

Tools

POS system

Job description

Placements24 in Paarl seeks a personable Retail Sales Associate - Customer Engagement Specialist to deliver exceptional service and drive sales. You will greet customers, assess needs, and guide them to suitable products while maintaining a welcoming store environment.

The role emphasizes strong communication, teamwork, and a proactive attitude to meet store targets and customer expectations in a dynamic retail setting.