Retail Sales Consultant - Sandton

Placements24; Sandton; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Commission incentives

Staff discounts

Career advancement

Product training

Job summary

Placements24 seeks a charismatic Retail Sales Consultant for a premium outlet in Sandton. You will engage affluent customers, provide expert product advice, and drive high-value product sales while building lasting relationships in Gauteng's upscale market.

The role emphasizes a polished demeanor, exceptional communication, and a passion for delivering personalized shopping experiences. Weekend and holiday hours are expected in this high-caliber retail setting.

Qualifications

• Experience in sales or customer service, preferably luxury retail.
• Excellent communication and interpersonal skills.
• Genuine passion for sales and customer satisfaction.
• Professional appearance and polished demeanor.
• Team player able to work in Sandton.

Responsibilities

• Engage customers to understand needs and preferences.
• Provide expert product knowledge and tailored recommendations.
• Hit individual and store sales targets.
• Maintain deep knowledge of product features and market trends.
• Process sales transactions accurately using POS.

Skills

Sales skills

Customer service

Communication

Interpersonal skills

Tools

POS system

Job description

About the Role

Our client is seeking a charismatic and knowledgeable Retail Sales Consultant to join their premium retail outlet in Sandton . This role is centered around providing an exceptional customer experience, offering expert advice, and driving sales of high-value products. The ideal candidate will possess outstanding interpersonal skills, a polished demeanor, and a genuine passion for engaging with customers. You will be responsible for building relationships, understanding client needs, and ensuring customer satisfaction through personalized service in the affluent Gauteng market. We are looking for individuals who are not only skilled in sales but also act as brand ambassadors, embodying the quality and prestige associated with our client. This is an opportunity to work in a high-end retail environment and develop your career.

Key Responsibilities

• Engaging customers in a welcoming and professional manner to understand their needs and preferences.
• Providing expert product knowledge and personalized recommendations to guide purchasing decisions.
• Achieving individual and store sales targets through effective sales techniques and customer relationship building.
• Maintaining a deep understanding of product features, benefits, and current market trends.
• Processing sales transactions accurately and efficiently using the point-of-sale (POS) system.
• Ensuring the store environment is impeccably presented, organized, and visually appealing.
• Handling customer inquiries, feedback, and resolving issues with utmost professionalism.
• Assisting with stock management, visual merchandising, and maintaining store tidiness.
• Building and nurturing a loyal customer base through exceptional service and follow-up.
• Representing the brand with integrity and embodying its core values.

Requirements

Previous experience in a sales or customer service role, preferably in luxury or high-end retail. Excellent communication, interpersonal, and active listening skills. A genuine passion for sales and customer satisfaction. Ability to build rapport quickly and establish trust with diverse clientele. Strong product knowledge and the ability to learn about new items quickly. Professional appearance and a polished, confident demeanor. Ability to work effectively in a team environment in Sandton . Flexibility to work retail hours, including weekends and public holidays. Proven track record of meeting sales goals is advantageous. Interest in fashion, luxury goods, or the specific product category is a plus.

Benefits

• Our client offers a competitive salary with attractive commission incentives, rewarding top performers.
• Employees benefit from extensive product training, significant staff discounts, and opportunities for career advancement within a prestigious retail group.
• Join a sophisticated team in Sandton , Gauteng , and enjoy working in a high-caliber retail setting.
• We are committed to developing our staff and providing a dynamic and rewarding career path.