Retail Sales Consultant

Kamo Placements CC; Gauteng; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Kamo Placements CC is hiring a Sales Consultant based in Sandton to assist walk-in customers and manage sales remotely via email, WhatsApp and telephone. The role involves building relationships with interior decorators, designers, hotels and hospitality groups to provide tailored sleep solutions for residential, commercial and hospitality projects.

The ideal candidate will have a consultative sales approach, strong communication skills, and the ability to identify new business opportunities

Qualifications

• Experience in retail or showroom sales is required.
• Customer-focused approach with strong communication
• Ability to build relationships and close sales
• Comfortable engaging customers face-to-face and digitally
• Proficient with email, WhatsApp, and telephone communications.

Responsibilities

• Assist walk-in customers at the showroom and manage sales remotely via email, WhatsApp and telephone.
• Develop and maintain relationships with decorators, designers, hotels and hospitality groups.
• Identify and cultivate new business opportunities and cross-sell sleep solutions for residential, commercial and hospitality projects.

Skills

Retail sales

Customer service

Communication

Relationship-building

Interpersonal skills

CRM software

MS Office

Tools

CRM software

MS Office

Job description

Sandton. An exciting opportunity exists for a driven, dynamic and customer-focused Sales Consultant to join a leading retailer of premium beds and mattresses.

Based at the showroom, you will assist walk-in customers while also managing sales and customer relationships remotely via email, WhatsApp and telephone.

The role also offers the opportunity to develop long-term relationships with interior decorators, designers, hotels and hospitality groups, providing tailored sleep solutions for residential, commercial and hospitality projects.

The ideal candidate will have a consultative sales approach, strong relationship-building and communication skills, and the confidence to identify and develop new business opportunities. You should be equally comfortable engaging with customers face-to-face and building rapport digitally with clients who may never visit the showroom.

Requirements:

• Previous retail or showroom sales experience
• Confident, energetic and customer-focused approach
• Strong communication, relationship-building and closing skills
• Positive attitude with a passion for exceptional customer service
• Comfortable working across email, WhatsApp and telephone

Good computer literacy, including Microsoft Office, email, quotations, CRM / order management systems and general business software