Retail Sales Consultant

Sandi Crowther Recruitment; Gauteng; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Sandton-based retailer seeks a driven Sales Consultant to welcome walk-in customers and drive sales from a showroom. You will also manage sales and client relationships remotely via email, WhatsApp and telephone.

The role offers opportunities to build long-term partnerships with interior decorators, designers, hotels and hospitality groups, delivering tailored sleep solutions for residential, commercial and hospitality projects.

Qualifications

• Demonstrated ability to sell using a consultative approach.
• Strong relationship-building and closing skills.
• Excellent communication with customers across channels.
• Comfortable using email, WhatsApp, and phone for sales outreach.

Responsibilities

• Assist walk-in customers at the showroom and close sales.
• Manage sales and relationships remotely via email, WhatsApp and telephone.
• Develop long-term relationships with interior decorators, designers, hotels, and hospitality groups.

Skills

Consultative selling

Customer relationship

Communication skills

Digital communication

Tools

CRM software

MS Office

Job description

Sandton. An exciting opportunity exists for a driven, dynamic and customer-focused Sales Consultant to join a leading retailer of premium beds and mattresses.

Based at the showroom, you will assist walk-in customers while also managing sales and customer relationships remotely via email, WhatsApp and telephone.

The role also offers the opportunity to develop long-term relationships with interior decorators, designers, hotels and hospitality groups, providing tailored sleep solutions for residential, commercial and hospitality projects.

The ideal candidate will have a consultative sales approach, strong relationship-building and communication skills, and the confidence to identify and develop new business opportunities. You should be equally comfortable engaging with customers face-to-face and building rapport digitally with clients who may never visit the showroom.

Requirements:

• Previous retail or showroom sales experience
• Confident, energetic and customer-focused approach
• Strong communication, relationship-building and closing skills
• Positive attitude with a passion for exceptional customer service
• Comfortable working across email, WhatsApp and telephone
• Good computer literacy, including Microsoft Office, email, quotations, CRM / order management systems and general business software
• Own transport preferred